IT Support Intern — Robotics & Systems Help

YY Circle; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

YY Circle is seeking an IT Support professional to provide day-to-day assistance for computers, networks, printers, and office equipment, plus onboarding-related setup and training. You will also support biometric devices at client sites and assist with system and robot demonstrations for cleaning projects.

Additionally, you will help with cybersecurity checks, documentation, and training materials, while traveling islandwide to client sites as needed. English and Mandarin fluency is required.

Qualifications

• Diploma in IT or related field.
• Basic IT support knowledge including Windows, networking, printers, and mobile devices.
• Good communication, problem-solving, and time management skills.
• Able to work independently and as part of a team.
• Willing to travel islandwide for client-site support.
• Bilingual in English and Mandarin to support China counterparts and diverse users.

Responsibilities

• Provide daily IT support for computers, software, networks, printers, office equipment, user accounts, and IT assets.
• Support staff onboarding/offboarding, equipment setup, recovery, and basic user training.
• Support biometric devices at client sites such as hotels, malls, hospitals, and other locations.
• Support applications and systems, including troubleshooting, request tracking, escalation, patches, fixes, and upgrades.
• Support robot mapping, setup, testing, and client-side demonstrations for cleaning robot projects.
• Assist with basic cybersecurity checks, backup reviews, patching, security logs, and VPN/firewall support.
• Support penetration testing and audit activities, including evidence preparation and remediation follow-up.
• Assist with requirements gathering, testing, user guides, technical documentation, and training materials.

Skills

Windows OS

Networking basics

Printers & mobile devices

Troubleshooting

User support

Communication

Time management

Teamwork/Independent work

Travel willingness

Bilingual English & Mandarin

Education

Diploma in IT or related field

Job description

YY Circle is seeking an IT Support professional to provide day-to-day assistance for computers, networks, printers, and office equipment, plus onboarding-related setup and training. You will also support biometric devices at client sites and assist with system and robot demonstrations for cleaning projects.

Additionally, you will help with cybersecurity checks, documentation, and training materials, while traveling islandwide to client sites as needed. English and Mandarin fluency is required.