IT Support Intern: Hands-on Troubleshooting & Setup

The Association of Banks in Singapore; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

The Association of Banks in Singapore is seeking an IT Helpdesk Assistant to provide first-line support for staff. You will assist with basic troubleshooting for laptop issues, Wi-Fi, printing, and software queries, and help set up user accounts, install applications, and prepare devices.

Responsibilities include routine maintenance such as updates and housekeeping, and escalating complex issues to the RSMSF IT team when necessary.

Qualifications

• Diploma in IT is preferred.
• Strong written and spoken English.
• Good time management and multitasking under tight timelines.

Responsibilities

• Assist with basic troubleshooting for staff (e.g., laptop issues, Wi‑Fi, printing, software queries).
• Help with setting up user accounts, installing applications, and preparing devices.
• Support routine maintenance tasks such as updates, checks, and equipment housekeeping.
• Provide first-level assistance and upscale issues to the RSMSF IT team when necessary.

Skills

MS Office

Outlook

English proficiency

Education

Diploma in IT

Tools

MS Office

Outlook

Job description

The Association of Banks in Singapore is seeking an IT Helpdesk Assistant to provide first-line support for staff. You will assist with basic troubleshooting for laptop issues, Wi-Fi, printing, and software queries, and help set up user accounts, install applications, and prepare devices.

Responsibilities include routine maintenance such as updates and housekeeping, and escalating complex issues to the RSMSF IT team when necessary.