IT Support & Equipment Technician

Recruit Express Pte Ltd; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an IT Support staff to assist day-to-day operations, handling calls, emails, walk-ins and tickets. The role involves troubleshooting, equipment maintenance and coordinating with relevant teams to resolve inquiries promptly.

You will identify and replace IT equipment, liaise with government agencies on returns, and support cross-team projects as needed. A Diploma or Higher Nitec in IT and at least one year of experience are preferred.

Qualifications

• Diploma or Higher Nitec in IT or related fields.
• At least 1 year of relevant experience preferred.
• Strong problem-solving and quick learner.
• Good understanding of internal systems and processes.

Responsibilities

• Assist daily operations by handling calls, emails, walk-ins and tickets.
• Identify, maintain and replace IT equipment.
• Coordinate with government agencies on faulty equipment returns.
• Troubleshoot systems and report progress to supervisor.
• Support projects from other teams as instructed.
• Perform ad-hoc assignments as directed.

Skills

IT support

Troubleshooting

Customer service

Communication

Education

Diploma or Higher Nitec in IT

Tools

Ticketing system

Job description

Recruit Express Pte Ltd is seeking an IT Support staff to assist day-to-day operations, handling calls, emails, walk-ins and tickets. The role involves troubleshooting, equipment maintenance and coordinating with relevant teams to resolve inquiries promptly.

You will identify and replace IT equipment, liaise with government agencies on returns, and support cross-team projects as needed. A Diploma or Higher Nitec in IT and at least one year of experience are preferred.