IT Solutions Analyst — Integrations & BI

DHL Supply Chain; Singapore; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Singapore seeks an experienced IT Integration and Data Analytics professional to implement and configure integrations between WMS/TMS and customer DHL systems. You will extract data for Power BI usage and support analytics initiatives using DHL platforms.

The role requires 3–5 years in integration/digitalization projects, strong SQL skills, and familiarity with BI tools. English fluency and solid communication skills are essential for cross‑functional collaboration and

Qualifications

• Bachelor’s degree in Computer Studies, Information Technology or equivalent.
• 3 to 5 years of experience in Integrations and digitalization projects.
• Experience in common B2B and B2C integration technologies (protocols, data mapping, API, visibility tools).
• Experience in Crystal Reports, Jasper Reports, SSRS or other reporting services.
• Excellent SQL skills, data analysis, and database design.
• Knowledge of VBA, PL/SQL and experience with Business Intelligence tools (Power BI an advantage).
• Good understanding of WMS/TMS/ERP systems.
• Strong understanding of SDLC and Project Management.
• Strong analytical, problem-solving and communication skills.
• Fluent in English (verbal and written).

Responsibilities

• Implement and configure integrations between WMS and TMS, and between customer’s and DHL systems.
• Handle data extractions for Power BI usage.
• Fulfill data analytics requirements using DHL tools or platforms.
• Create and maintain technical documentation throughout the project lifecycle.
• Ensure service requests and incidents are resolved within SLAs.
• Study and implement new IT solutions for the business in a timely and quality manner.
• Provide guidance to team members on newly implemented solutions.
• Manage projects as assigned from time to time.
• Participate in testing, training, implementation and post-implementation support.
• Investigate and resolve technical issues encountered by users.
• Work with IT vendors for application maintenance and technical services.
• Perform ad hoc duties as assigned by Senior Manager.

Skills

Integrations

Data analytics

SQL

API

Power BI

SDLC

Project management

English communication

VBA

PL/SQL

Education

Bachelor's degree in Computer Studies/Information Technology

Tools

Crystal Reports

Jasper Reports

SSRS

Power BI

Job description

DHL Supply Chain in Singapore seeks an experienced IT Integration and Data Analytics professional to implement and configure integrations between WMS/TMS and customer DHL systems. You will extract data for Power BI usage and support analytics initiatives using DHL platforms.

The role requires 3–5 years in integration/digitalization projects, strong SQL skills, and familiarity with BI tools. English fluency and solid communication skills are essential for cross‑functional collaboration and