IT SAP Application Support Analyst (MNC)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

People Profilers Pte Ltd, based in Singapore, is seeking a skilled IT and business systems support professional. The role focuses on supporting users across business applications and ERP systems, troubleshooting issues, and managing access rights while coordinating with vendors.

The ideal candidate has 3+ years in this field, familiarity with SAP/ERP, Power BI, and IT ticketing tools, plus strong troubleshooting and communication abilities.

Qualifications

• Diploma or Degree in IT, Computer Science or a related field.
• At least 3 years of experience in application, ERP or business systems support.
• Familiarity with SAP or other ERP systems, Power BI and IT ticketing tools.
• Good troubleshooting, communication and coordination skills.

Responsibilities

• Support users on business applications and systems.
• Troubleshoot system issues and follow up with vendors when needed.
• Manage user accounts, access rights and system permissions.
• Gather user feedback and support system improvements.
• Assist with system testing, implementation and user training.
• Prepare reports and maintain dashboards using Power BI or similar tools.
• Support basic data extraction and SQL queries.
• Maintain system guides, records and project documents.

Skills

Troubleshooting

Communication skills

Coordination

User training

User feedback gathering

Education

Diploma or Degree in IT or Computer Science

Tools

Power BI

SAP / ERP systems

IT ticketing tools

SQL queries

Job description

Responsibilities

• Support users on business applications and systems.
• Troubleshoot system issues and follow up with vendors when needed.
• Manage user accounts, access rights and system permissions.
• Gather user feedback and support system improvements.
• Assist with system testing, implementation and user training.
• Prepare reports and maintain dashboards using Power BI or similar tools.
• Support basic data extraction and SQL queries.
• Maintain system guides, records and project documents.

Requirements

• Diploma or Degree in IT, Computer Science or a related field.
• At least 3 years of experience in application, ERP or business systems support.
• Familiarity with SAP or other ERP systems, Power BI and IT ticketing tools.
• Good troubleshooting, communication and coordination skills.

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: [phone]

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398