IT Sales Admin: Quotes, Orders & Customer Care

ISAGE COMMUNICATIONS PTE. LTD.; Singapore; On-site; SGD 32,000 - 48,000; Full time

Benefits offered by this job

Medical and dental benefits

14 days annual leave

Training on our products and internal‑

systems

Job summary

ISAGE COMMUNICATIONS PTE. LTD. in Singapore is seeking a responsible and organised Sales Admin Executive to support day-to-day sales operations in a small, office-based environment.

You will handle customer inquiries, prepare quotations, issue Proforma Invoices, and coordinate with our Operations team for invoicing and delivery. This role welcomes fresh candidates and 0–2 years of experience, with training provided on products and systems.

Qualifications

• Good at keeping track of emails, tasks and follow-ups.
• Comfortable using Microsoft Outlook, Excel and Word.
• Willing to learn and adapt as processes and tools improve.

Responsibilities

• Monitor incoming customer enquiries and ensure emails and requests are attended to promptly
• Keep track of open enquiries and follow up so that customer requests do not get overlooked
• Respond to customer enquiries via email, phone and online platforms
• Prepare quotations using our internal quotation and pricing tools
• Check quotation details for accuracy before sending them to customers
• Provide basic product, pricing and availability information
• Prepare Proforma Invoices (PI) and process customer orders
• Hand over confirmed orders to our Operations team for invoicing and delivery
• Maintain and update pricelists and sales information
• Liaise with suppliers on pricing, stock availability and lead times
• Follow up on quotations and other outstanding matters
• Assist with project coordination and administrative follow‑up
• Use and provide feedback on new internal tools and automated workflows as we continue improving our sales processes

Skills

Sales Administration

Administrative Support

Customer Service

Microsoft Excel

Microsoft Outlook

Microsoft Office

Quotation Preparation

Order Processing

Customer Orientation

Attention to Detail

Communication Skills

Team Player

Job description

ISAGE COMMUNICATIONS PTE. LTD. in Singapore is seeking a responsible and organised Sales Admin Executive to support day-to-day sales operations in a small, office-based environment.

You will handle customer inquiries, prepare quotations, issue Proforma Invoices, and coordinate with our Operations team for invoicing and delivery. This role welcomes fresh candidates and 0–2 years of experience, with training provided on products and systems.