IT Project & Event Operations Manager

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD is seeking an IT Event Planning & Project Management professional in Singapore to oversee technology solutions for events.

You will manage timelines, budgets, and stakeholders, lead technical briefings, and ensure compliance with governance and security policies. Experience with hybrid events and platforms is essential.

The role involves coordinating with vendors, managing registrations, AV systems, streaming, and on-site/remote support.

Qualifications

• Diploma or degree in IT, CS, IS, BT or related field.
• Minimum 3 years in IT project management or event technology.
• Experience with virtual, hybrid, and in-person events.
• Experience managing third-party tech vendors.

Responsibilities

• Oversee development, planning, and support of technology solutions for events.
• Advise clients on event tech best practices and digital engagement.
• Manage project timelines, budgets, resources, risks, and deliverables.
• Collaborate with stakeholders to identify requirements and ensure delivery.
• Lead project meetings, briefs, and post-event reviews.
• Develop contingency plans and risk mitigation strategies for tech activities.
• Ensure IT governance, security, and data privacy compliance.
• Configure and support event platforms, registration systems, and mobile apps.
• Coordinate integrations between platforms, CRM, marketing tools, and reporting.
• Oversee AV deployment, streaming, conferencing, networking, and collaboration tools.
• Provide onsite and remote tech support for speakers and attendees.
• Vendor sourcing: evaluate, negotiate, contract tech vendors; manage RFPs and SLAs.
• Budget & financial management: track licenses, vendor costs, and expenditures.
• Data management & reporting: maintain data integrity and generate reports.

Skills

IT project management

Event technology

Stakeholder management

Digital platforms

Vendor coordination

Education

Diploma or Degree in Information Technology / Computer Science / Information Systems / Business Technology

Tools

Microsoft Office 365

Event management platforms

Job description

IT Event Planning & Project Managemen t

Oversee the development, planning, implementation, and support of technology solutions for assigned events and programs.

Serve as a trusted advisor to clients by recommending event technology best practices, digital engagement solutions, and operational efficiencies.

Manage project timelines, budgets, resources, risks, and deliverables throughout the event lifecycle.

Collaborate with stakeholders to identify technical requirements and ensure successful delivery of event objectives.

Lead project meetings, technical briefings, and post-event reviews.

Develop contingency plans and risk mitigation strategies for all technology-related activities.

Ensure compliance with organizational IT governance, security, and data privacy policies.

Event Technology & Digital Platform Management

Configure, manage, and support event management platforms, registration systems, mobile event applications, and virtual/hybrid event technologies.

Coordinate integrations between event platforms, CRM systems, marketing automation tools, and reporting solutions.

Manage attendee registration systems, online communications, event websites, and digital content platforms.

Oversee deployment and testing of audiovisual systems, live streaming, video conferencing, networking infrastructure, and collaboration tools.

Monitor platform performance and resolve technical issues before and during events.

Provide onsite and remote technical support for speakers, attendees, and stakeholders.

Vendor & Technology Sourcing

• Evaluate, source, negotiate, and contract technology vendors, software providers, and managed service partners.
• Conduct technical assessments and prepare comparative analyses of solutions and vendors.
• Manage Request for Proposal (RFP) processes and vendor selection activities.
• Ensure vendors meet service level agreements, security standards, and project requirements.
• Maintain strategic relationships with technology providers and suppliers.

Budget & Financial Management

• Manage project and technology budgets throughout the planning and execution phases.
• Track software licensing, vendor costs, hardware rentals, support services, and project expenditures.
• Communicate financial updates and cost-saving opportunities to stakeholders.
• Review vendor invoices and ensure accurate billing and payment processing.

Data Management & Reporting

• Maintain data integrity across event management systems and reporting platforms.
• Generate operational, attendance, engagement, and performance reports.
• Ensure accurate data reconciliation, user management, and audit compliance.
• Analyze event metrics and provide recommendations for continuous improvement.
• Protect confidential client and company information in accordance with data privacy requirements.

Minimum Qualifications:

• Diploma or Degree in Information Technology, Computer Science, Information Systems, Business Technology, or a related discipline.
• Minimum 3 years of experience in IT project management, event technology, digital platforms, or technical operations.
• Minimum 3 years of stakeholder or client management experience.
• Experience supporting virtual, hybrid, and in-person event technologies.
• Experience managing third-party technology vendors and service providers.
• Understanding of IT infrastructure, software applications, and digital collaboration tools.
• Proficiency in Microsoft Office 365 applications.