IT Operations Specialist

KERRY CONSULTING PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Kerry Consulting Pte. Ltd. in Singapore seeks a capable Batch Operations Lead to supervise enterprise batch workloads in a 24x7 setting.

You will configure and support AWA and SAP workflows, administer the automation platform, and work with application and infra teams to ensure reliable processing. The role requires hands-on batch scheduling expertise, familiarity with monitoring tools, and knowledge of HA/DR in regulated environments.

Qualifications

• Bachelor's degree in IT/CS or related discipline.
• 3+ years supporting enterprise workload automation or batch processing.
• Hands-on expertise with workload automation platforms and batch scheduling concepts.
• Familiarity with file transfer technologies (FTP/SFTP/Managed File Transfer).
• Exposure to monitoring platforms is a plus (Datadog/Splunk).
• Knowledge of HA/DR/BCP in regulated environments would help.

Responsibilities

• Lead day-to-day operation of enterprise batch workloads in a 24x7 environment.
• Configure, schedule, and support batch workflows within AWA and SAP environments.
• Administer the AWA platform incl. workflow development and agent management.
• Monitor, recover, and resolve production incidents; perform root cause analysis.

Skills

Batch Scheduling

Workflow Automation

SAP

Datadog

Splunk

HA/DR

Education

Bachelor's degree in IT/CS

Tools

Datadog

Splunk

FTP/SFTP

Managed File Transfer

Job description

Introduction

Our client is a leading organization in Singapore that operates a large-scale, business-critical technology environment supporting essential enterprise services. The incumbent will lead a team of batch operations specialists, manage the enterprise workload automation platform, and ensure the reliable execution of batch processing, file transfer, monitoring, and recovery operations across a 24x7 production environment.

Responsibilities

You will supervise the day-to-day operation of enterprise batch workloads, ensuring production schedules are executed reliably, and service levels are consistently achieved. Working closely with application and infrastructure teams, you will configure, schedule, and support batch workflows within AWA and SAP environments, while managing ad-hoc processing, job recovery, and deployment activities. You will investigate production incidents, perform root cause analysis, and implement improvements to strengthen platform stability and operational resilience.

In addition, you will administer the AWA platform, including workflow development, code promotion across environments, agent administration, platform monitoring, and user access management. The role also supports enterprise monitoring, backup and recovery operations, disaster recovery and business continuity exercises, and ensures compliance with operational, audit, security, and governance requirements.

Requirements

You hold a Bachelor's degree in Information Technology, Computer Science, or a related discipline, with at least 3 years of experience supporting enterprise workload automation or batch processing environments. You have strong hands-on expertise in workload automation platform and a solid understanding of batch scheduling concepts, and enterprise file transfer technologies such as FTP, SFTP, or managed file transfer solutions. Exposure to enterprise monitoring platforms such as Datadog or Splunk will be advantageous. Familiarity with regulated environments, High Availability (HA), Disaster Recovery (DR), Business Continuity Planning (BCP), would be beneficial.

License No: 16S8060 / Registration No: R26161178