Senior Associate/AVP, SRE Operate, Site Reliability Engineering, Technology

DBS; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

DBS Asia Hub in Singapore is seeking a Senior Associate/AVP for SRE Operate within the Technology group. The role centers on owning the first line of defense for production incidents, executing recovery procedures, and ensuring alerts are handled within defined SLAs.

Ideal candidates have 5+ years in production operations, solid Linux/Unix, database, middleware or cloud knowledge, and a strong ITSM background. A shift/on-call rotation is expected to support critical services.

Qualifications

• Minimum 5 years of experience in application or production support.
• Experience supporting mission-critical applications in an enterprise environment.
• Willingness to work shifts, weekends, holidays, or on-call rotations.
• Knowledge of Linux/Unix, databases, middleware, or cloud technologies.
• Strong ITSM knowledge: Incident, Problem, Change, and Service Request management.

Responsibilities

• Serve as first line of support for production incidents and service disruptions.
• Execute recovery procedures through SOPs, runbooks, and automated tools.
• Ensure operational alerts/incidents are acknowledged and acted upon within SLAs.
• Participate in major incident management to minimise business impact.
• Contribute to governance, risk controls, and continuous improvement.

Skills

Incident management

Monitoring & observability

Linux/Unix

Cloud technologies

ITSM

Tools

Observability tooling

Job description

Senior Associate/AVP, SRE Operate, Site Reliability Engineering, Technology page is loaded## Senior Associate/AVP, SRE Operate, Site Reliability Engineering, Technologylocations: Singapore - Easttime type: Full timeposted on: Posted Yesterdayjob requisition id: WD89219**Responsibilities*** Serve as the first line of support for production incidents and service disruptions.* Execute recovery procedures through approved SOPs, runbooks, and automated recovery tools.* Ensure operational alerts and incidents are acknowledged and acted upon within defined SLAs.* Participate actively in major incident management activities to minimise business impact.* Develop sufficient domain knowledge to support multiple applications and services within assigned domains.* Drive adherence to operational procedures, governance standards, and risk controls.* Contribute to operational reporting, service reviews, and continuous improvement initiatives.* Promote a culture of ownership, accountability, and operational discipline.* Participate in knowledge sharing, cross-training, and capability development programmes.**Requirements*** Minimum 5 years of experience in application support, production support, command centre operations, service operations or related technology operations functions.* Experience supporting mission-critical applications in a large-scale enterprise environment.* Willingness to work on shifts, weekends, public holidays, or on-call rotations where operational support is required.* Knowledge of Linux, Unix, databases, middleware, or cloud technologies.* Good understanding of payments business processes and domain concepts are preferred.* Strong understanding of IT Service Management disciplines including Incident, Problem, Change, and Service Request Management.* Experience with application monitoring, observability, and operational tooling.* Good understanding of application architectures, middleware, databases, cloud technologies, and distributed systems.**Location:**DBS Asia Hub**Job:**Technology**Schedule:**Regular**Employee Status:**Full time