Batch Operations Specialist - IT Analyst

ITCAN PTE. LIMITED; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking an IT Operations professional in Singapore to monitor batch jobs, perform log analysis, and document root causes for future reference.

You will ensure system stability after patching, execute SQL pipelines, and configure new batch jobs following documented guidelines. The role requires a Diploma in CS/IT and 1–3 years of relevant experience, with strong Unix/Linux, SQL, and Jira skills.

Qualifications

• Diploma in Computer Science, Information Technology, or related discipline.
• 1–3 years of relevant experience in IT operations, system administration, or batch job support.

Responsibilities

• Daily Job Health Checks – monitor batch jobs and system processes to ensure stability.
• Log Analysis & Stakeholder Collaboration – extract logs for failed jobs and coordinate with BSAs.
• Knowledge Base Documentation – document failures, root causes and resolutions.
• Post-Patching Verification – verify system stability after monthly server patching.
• Job Execution Support – run SQL pipelines and ad-hoc jobs as requested by BSAs or developers.
• Job Configuration – create properties files and Quartz scheduler flows per guidelines.
• Unix/Linux – use basic Unix commands for checks and file management.
• Project Reporting Support – assist in monthly operational and performance reports.
• Ticket Management & Follow-Up – monitor Jira and follow up on issues with BSAs/PMs.
• Documentation Support – assist in creating SOPs and technical guides.
• Connectivity & Security Operations – perform CFT testing and encryption/decryption tasks.

Skills

Analytical thinking

Communication skills

Detail-oriented

Independent work

Proactive

Time management

Education

Diploma in Computer Science/IT

Tools

Unix/Linux

SQL

Quartz & Cron

CFT

Jira

MS Office

Job description

ITCAN PTE. LIMITED is seeking an IT Operations professional in Singapore to monitor batch jobs, perform log analysis, and document root causes for future reference.

You will ensure system stability after patching, execute SQL pipelines, and configure new batch jobs following documented guidelines. The role requires a Diploma in CS/IT and 1–3 years of relevant experience, with strong Unix/Linux, SQL, and Jira skills.