IT Operations Manager - Lead Tech Support & Projects

Amazon Inc.; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

Amazon Asia-Pacific Resources Private Limited (Singapore) - B12 in Singapore is seeking a driven IT Manager to lead the IT team and ensure IT services meet high standards. You will manage budgets, oversee projects, coordinate across locations, and drive continuous improvement in IT operations while supporting internal customers.

The role requires 5+ years of building and leading technical teams, experience in operations management, and knowledge of Linux/Unix systems.

Qualifications

• 5+ years of developing a team of technical professionals across multiple locations experience
• 2+ years of leading technology teams as a information technology operations manager experience
• Bachelor's degree, or 4+ years of professional or military experience
• Knowledge of Linux or Unix systems administration

Responsibilities

• Ensure troubleshooting is carried out to a high standard following Amazon policies and guidelines
• Coordinate and monitor team projects and IT ownership with reporting for internal customers
• Develop and manage the IT budget through its lifecycle
• Lead staff scheduling, hours, and shifts for IT teams
• Drive continuous improvement of IT processes and initiatives for operational excellence
• Lead IT support teams providing on-site or remote hardware/software support

Skills

Team leadership

IT operations management

Linux/Unix administration

Education

Bachelor's degree or 4+ years experience

Tools

System management tools

Client/server environments

Job description

Amazon Asia-Pacific Resources Private Limited (Singapore) - B12 in Singapore is seeking a driven IT Manager to lead the IT team and ensure IT services meet high standards. You will manage budgets, oversee projects, coordinate across locations, and drive continuous improvement in IT operations while supporting internal customers.

The role requires 5+ years of building and leading technical teams, experience in operations management, and knowledge of Linux/Unix systems.