IT Operations & Cloud Transformation Lead

5G-Starlink Pte.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

5G-Starlink Pte. Ltd. in Singapore seeks an experienced IT Infrastructure Leader to manage a global vendor team and oversee our IT operations across Singapore and regional offices. You will drive cloud-based innovations, ensure robust MS 365 services, security, and incident response, and coordinate budgeting and governance.

The role requires hands-on expertise in cloud and on-premises infrastructure, MS technologies, and strong leadership to inspire and guide both direct and indirect reports.

Qualifications

• Degree in Computer Science, Information Technology, or a related discipline.
• 2 years of IT infrastructure and operations experience, with at least 2 years in a leadership function.
• Proven ability in business partnering and project management.
• Hands-on in cloud infrastructure and services.
• PC and network troubleshooting.
• Administration and management of servers, storage, networking and appliances, virtualization, mobility and remote access services, LAN, VLAN, WAN, VPN.
• Administrating Microsoft technologies: Windows Server, Active Directory, IIS, Exchange Online, SharePoint Online, Intune, Office 365 features and services.
• Systems/Applications software patching/update management.
• Ambitious, business-centric, proactive, and able to operate independently with minimal supervision.
• Takes initiative and able to inspire and empower direct and indirect reports.
• Strong analytical and problem-solving skill, a good organizer and team lead.

Responsibilities

• Lead a team of IT vendors (overseas and local) to ensure effective operations of our IT infrastructure in Singapore HQ and peripheral support to Malaysia, Thailand, and Vietnam.
• Deliver cloud-based technological advancements and digital transformation via a cloud infrastructure platform.
• Manage a MS 365 environment with SharePoint and Teams collaboration and Intune experience.
• Handle MS 365 tenant and licensing management with a robust ticketing system.
• Plan and respond to network outages and install, support, and maintain servers or other computer systems.
• Protect company data and information security, control access and backup systems.
• Maintain IT documentation including SOPs and operational workflows.
• Enforce IT policies and operations protocols.
• Support Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response.
• Track IT assets/equipment, procure IT-related equipment and manage inventories.
• Train end-users and act as a consultant for IT issues beyond the technical staff.
• Manage annual budgets and quarterly expenses for value optimization.
• Lead new projects and activities as assigned by the COO and Board of Directors.

Skills

Leadership

Project management

Business partnering

Cloud infrastructure

Network troubleshooting

Server administration

AD & Exchange Online

SharePoint Online

Intune

Office 365 features

SQL Server

Veeam Backup

Security awareness

Education

Bachelor's in Computer Science/IT

Tools

Windows Server

IIS

SharePoint Online

Intune

Office 365 suite

Veeam

SQL Server

Job description

5G-Starlink Pte. Ltd. in Singapore seeks an experienced IT Infrastructure Leader to manage a global vendor team and oversee our IT operations across Singapore and regional offices. You will drive cloud-based innovations, ensure robust MS 365 services, security, and incident response, and coordinate budgeting and governance.

The role requires hands-on expertise in cloud and on-premises infrastructure, MS technologies, and strong leadership to inspire and guide both direct and indirect reports.