IT Operations Manager (Applications) – Lead & Optimize

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Rapsys Technologies Pte Ltd. is seeking an experienced IT Operations Manager (Applications) in Singapore to lead administration, support, and ongoing optimization of core business applications.

The role requires strong leadership, strategic thinking, and hands-on expertise in incident and service management, with responsibility for budgets, contracts, and continuous improvement across development, testing, and production environments.

Qualifications

• Minimum 3 years of relevant experience in the role.
• Experience overseeing administration and support of IT applications and services.
• Strong incident and problem management capabilities.
• Budgeting and vendor management experience.

Responsibilities

• Lead the administration and support of core IT applications and services.
• Manage incident and problem management for applications and services.
• Develop guidelines and processes to improve incident handling, escalation, and monitoring.
• Oversee contracts and budgets for assigned IT applications and services.
• Provide application support across development, testing, and production.

Skills

Leadership

IT operations

Application management

Incident management

Budget management

Vendor management

SLA management

Job description

Rapsys Technologies Pte Ltd. is seeking an experienced IT Operations Manager (Applications) in Singapore to lead administration, support, and ongoing optimization of core business applications.

The role requires strong leadership, strategic thinking, and hands-on expertise in incident and service management, with responsibility for budgets, contracts, and continuous improvement across development, testing, and production environments.