IT Operations Manager (Applications)

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Rapsys Technologies Pte Ltd. is seeking an experienced IT Operations Manager (Applications) in Singapore to lead administration, support, and ongoing optimization of core business applications.

The role requires strong leadership, strategic thinking, and hands-on expertise in incident and service management, with responsibility for budgets, contracts, and continuous improvement across development, testing, and production environments.

Qualifications

• Minimum 3 years of relevant experience in the role.
• Experience overseeing administration and support of IT applications and services.
• Strong incident and problem management capabilities.
• Budgeting and vendor management experience.

Responsibilities

• Lead the administration and support of core IT applications and services.
• Manage incident and problem management for applications and services.
• Develop guidelines and processes to improve incident handling, escalation, and monitoring.
• Oversee contracts and budgets for assigned IT applications and services.
• Provide application support across development, testing, and production.

Skills

Leadership

IT operations

Application management

Incident management

Budget management

Vendor management

SLA management

Job description

We're Hiring: IT Operations Manager (Applications)!

We are looking for an experienced and proactive IT Operations Manager (Applications) to lead our application management and ensure the seamless operation of critical business systems. The ideal candidate will bring strong leadership, technical expertise, and a strategic mindset to oversee daily operations, optimize performance, and drive continuous improvement.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: IT Operations Manager (Applications)

Nature of Services:

• Management of administration and support of the Authority's IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority's IT applications and services.
• Develop guideline, process and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.
• Relevant credentials and qualifications.
• Minimum 3 years of relevant experience in perfoming the Role.