IT Application Project Manager

JOHN ETHANS INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

JOHN ETHANS INTERNATIONAL PTE. LTD. seeks an experienced IT Project Manager to oversee day-to-day operations, service continuity, and project delivery for core shared service systems and payment gateways supporting public sector eServices.

You will coordinate vendors, cloud infrastructure, IT security, and compliance to maintain high availability and timely delivery. The role requires 5+ years in IT project management or application operations, with a background in Singapore Government IT

Qualifications

• 5+ years in IT Project Management or Application Operations.
• Public sector IT projects experience required; familiarity with IM8 and government controls.

Responsibilities

• Oversee production systems and incident/change management within SLAs.
• Coordinate vendors, cloud infra, IT security and compliance tasks.

Skills

IT Project Management

Vendor Management

Cloud Infrastructure

Security & Compliance

Agile/Waterfall

Education

PMP Certification

CITPM or equivalent

Tools

AWS

GCC (Govt Cloud)

Active Directory

Job description

1. Role Overview

• Manage the day-to-day operations, service continuity, and project delivery of core shared service systems and payment gateways supporting 10+ public sector eServices.
• Coordinate vendors, cloud infrastructure, IT security, and compliance activities to maintain high availability and timely delivery.

2. Key Responsibilities

• Operational Management & Service Continuity: Oversee production systems, manage incident/problem/change requests within SLAs, coordinate AWS/GCC cloud infrastructure matters, and prevent unplanned downtime.
• Vendor & Budget Management: Manage external vendors, track deliverables/SLAs, challenge technical proposals and cost estimates, and oversee operational budgets.
• Security & Compliance: Coordinate IT audits, manage remediation for vulnerability findings, and apply Singapore Public Sector ICT policies (IM8).
• Project Delivery: Lead cross-functional project teams through the full project lifecycle using Agile or Waterfall frameworks, managing schedules, risks, UAT, deployment, and executive status reporting.

3. Key Requirements

• Minimum 5 years of IT Project Management or Application Operations experience.
• Public sector background required: Hands-on experience working on Singapore Government/public sector IT projects and familiarity with IM8 and government security controls.
• Production Operations: Proven track record managing mission-critical, internet-facing systems with high availability requirements.
• Cloud Infrastructure: Experience managing AWS and Government Commercial Cloud (GCC) environments.
• Integrations: Direct experience with identity/authentication systems (Singpass, Corppass, Active Directory) and electronic payment gateways (GIRO, PayNow, Stripe, DBS, or equivalent).
• Audits & Compliance: Experience handling IT/security audits and driving vulnerability remediation.
• Preferred Certifications: PMP, CITPM, or equivalent.