IT Onsite Support Engineer

A-CHIEVEMENT SOLUTION(S) PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Onsite training provided

Monthly onsite incentives

Job summary

A-CHIEVEMENT SOLUTION(S) PTE. LTD. in Singapore is seeking an entry‑level IT Support role to assist users and maintain hardware and software. The position offers both on‑site and remote support with on‑the‑job training.

You will install and configure servers, networking gear, and storage devices, and participate in office relocation projects. A diploma in CS/IT plus English and Chinese proficiency are preferred. Prior experience is welcome but not required.

Qualifications

• Willing to learn new IT skills.
• Experience in troubleshooting and repairing PCs/notebooks.
• Able to work independently, be self-motivated and diligent.
• English and Chinese language proficiency to handle customer inquiries.

Responsibilities

• Provide professional IT support to end users.
• Support end user onsite and remotely to resolve IT related issues daily.
• Maintain desktop hardware configuration and operating systems.
• Handle and manage servers with VMware, Hyper‑V (on job training provided).
• Provide setup to servers, SAN storages, NAS storages (on job training provided).
• Provide setup to firewall, network switches & networking equipment (on job training provided).

Skills

Troubleshooting

PC/Notebook repair

On-site & remote support

Bilingual English/Chinese

Education

Nitec / Diploma in CS/IT or equivalent

Job description

Job Responsibilities:

• - Provide Professional IT
• - Support end user onsite and remotely to resolve IT related issues daily
• - Maintain Desktops Hardware Configuration & Operating Systems
• - Handle and manage Servers with VMware, HyperV (On Job Training provided)
• - Provide setup to servers, san storages, NAS storages (On Job Training provided)
• - Provide setup to firewall, network switches & networking equipment (On Job Training provided)

Project

• - Integration project for Office Setup / Coordination Works
• - Relocation project for Customer's Office in Singapore / Coordination Works
• - Data destruction / Data Degaussing
• - Data Centre Works
• * Driving License in Singapore is preferred
• * Van to drive or taxi/Grab claims provided
• * Additional Onsite Incentives between $100 to $250 per month presented

Job Requirements:

• - Willing to learn IT new skills
• - Experience in Troubleshooting and Repairing of PC/Notebooks
• - Able to Work Independently, Self-motivated and Diligent
• - Written and spoken Language Proficiency in English & Chinese as there is a requirement to handle Chinese speaking customers' technical enquires & conduct trouble shooting based on customers' feedback.
• - Candidate must possess at least Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• - No experience welcome