IT Infrastructure Service Delivery Lead – On Site (Singapore)
Aryan-Solutions-Pte.-Ltd.
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Job summary
Aryan-Solutions-Pte.-Ltd. is seeking a Service Delivery Manager (IT Infrastructure) for a public sector engagement in Singapore.
The role is on-site, supporting a 24x7 operational environment and ensuring high availability of IT infrastructure and security services. You will act as the single point of contact for operational matters, drive service improvements, and coordinate multi-vendor delivery to meet SLA commitments.
Qualifications
- 10+ years IT Service Management / IT Operations across multiple service domains.
- ITSM/ITIL
- Multi-vendor management
- Incident management
- Service transition
- SLA management
- Analytical and communication skills
Responsibilities
- Single point of contact for all operational and service delivery matters.
- Ensure deliverables per SLA.
- Oversee critical incidents (Sev1/2).
- Multi-vendor management.
- Drive service improvements.
Education
Job description
Aryan-Solutions-Pte.-Ltd. is seeking a Service Delivery Manager (IT Infrastructure) for a public sector engagement in Singapore.
The role is on-site, supporting a 24x7 operational environment and ensuring high availability of IT infrastructure and security services. You will act as the single point of contact for operational matters, drive service improvements, and coordinate multi-vendor delivery to meet SLA commitments.
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