IT Infrastructure manager

Quesscorp Singapore Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Quess Selection & Services, Singapore seeks an IT Infrastructure Manager to oversee school platforms, ICT network and technical support across the institution. You will align platforms with the digital strategy and drive reliable operations.

The role requires 5+ years in systems and networking, hands-on troubleshooting, and involvement in procurement and data center design. You will lead implementation projects, ensure security, and promote consistent platform use across departments.

Qualifications

• Minimum 5 years IT experience across systems and networking.
• Experience in troubleshooting and configuration.
• Involvement in procurement and data center design environments.

Responsibilities

• Oversee school platforms and systems alignment with digital strategy.
• Maintain a reliable ICT network and monitor assets.
• Provide technical support, troubleshooting and user guidance across the school.
• Configure and maintain hardware, software, servers, firewalls and peripherals.
• Lead IT Support team and ensure system reliability and incident resolution.
• Partner with academic leaders to support teaching, learning, assessment and reporting.
• Coordinate system implementations, upgrades and transitions with vendors and training.
• Support data protection, regulatory reporting and inspection readiness.
• Promote consistent platform use across the school.

Skills

5+ years experience

Systems & networking

Troubleshooting

Procurement involvement

Data center design

Windows

Fortinet

Firewalls

Access points

Tools

Windows Server

Fortinet

Firewalls

Access points

Job description

Roles & Responsibilities:

Strategic Oversight

• Oversee school platforms and systems, ensuring alignment with school priorities and the digital strategy.
• Evaluate performance, usability and integration, recommending adoption, upgrades or replacement where needed.

Network Administration

• Maintain a reliable, efficient ICT network.
• Monitor equipment and maintain network maps, inventories and maintenance schedules.

Technical Support

• Provide technical support, troubleshooting and user guidance across the school.
• Configure and maintain hardware, software, servers, firewalls and peripherals.
• Manage preventive maintenance, backups and upgrades, and provide regular status reports.

Operational Effectiveness

• Lead the IT Support team and oversee system reliability, updates and issue resolution.
• Establish clear system ownership, access permissions and data management practices.
• Promote consistent platform use across the school.

Academic Partnership

• Partner with academic leaders to support teaching, learning, assessment and reporting.
• Improve workflows and platform use through staff feedback and appropriate safeguards.

Project Management

• Lead system implementations, upgrades and transitions, managing timelines, risks, vendors, communications and training.
• Minimise disruption through effective change management.

Data, Compliance and Risk

• Support data protection, safeguarding, regulatory reporting and inspection readiness.
• Maintain appropriate data accuracy, security and access controls.

Training and User Adoption

• Oversee staff training and develop guidance to promote effective, consistent and responsible system use.

Continuous Improvement

• Review systems regularly, identify automation opportunities and recommend improvements informed by developments in education technology.

Key Skills:

• Minimum 5 years Experience
• Both Systems and nNetworking
• Troubleshooting and Configuration experience required
• Involve in to Procurement of devices.
• Involve in to Data Center design environment.
• Windows, Fortinet, Firewalls, Access points

Rajkumar Renganathan

Quess Selection & Services, Singapore

EA Licence Number: 23C2060 Registration ID is R1983662

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