IT EXECUTIVE (WOODLANDS)

ADEPT MANPOWER (ASIA) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an IT Executive to support IT infrastructure, systems, and production technologies in Singapore. Responsibilities include maintaining hardware, managing system administration, supporting manufacturing IT systems, and ensuring smooth operations for end-users. Ideal candidates will have a diploma/degree in IT or related fields and 1-3 years of relevant experience.

Qualifications

• 1–3 years’ experience in IT support, networking, or system administration.
• Experience in a manufacturing/factory environment is an advantage.
• Willing to provide on-site production support and occasionally work after-hours or weekends during system downtime.

Responsibilities

• Maintain and troubleshoot hardware such as PCs, printers, and related devices.
• Manage user accounts, email, Active Directory, and file permissions.
• Provide technical support for MES, ERP, and factory-specific systems.

Skills

IT support

Networking

System administration

Problem-solving

Communication skills

Education

Diploma or Degree in Information Technology, Computer Science, Engineering, or related field

Tools

Windows OS

Active Directory

ERP/MES systems

Job description

Job Overview
We are looking for a proactive and hands-on IT Executive to support our IT infrastructure, systems, and production technologies. The role involves maintaining hardware and network operations, managing system administration, supporting manufacturing IT systems, and ensuring smooth day-to-day operations for end-users.

Key Responsibilities

1. IT Infrastructure Support

• Maintain and troubleshoot hardware such as PCs, printers, barcode scanners, and related devices.
• Support network infrastructure (LAN/WAN, switches, routers, Wi-Fi).
• Ensure stable performance of servers and data storage (file servers, domain controllers).

2. System Administration

• Manage user accounts, email, Active Directory, and file permissions.
• Monitor and strengthen IT security, including antivirus, firewalls, and data protection policies.
• Perform regular data backups and maintain disaster recovery readiness.

3. Manufacturing / Production System Support

• Provide technical support for MES, ERP, and factory-specific systems.
• Troubleshoot machine-to-PC communication (e.g., PLCs, IoT devices).
• Minimize production downtime by ensuring high system uptime.

4. Software & Application Support

• Install, configure, and maintain business software and applications.
• Provide end-user technical support and training when needed.
• Coordinate with software vendors for updates, bug fixes, and implementations.

5. IT Policies & Compliance

• Implement and enforce IT policies, data protection measures, and access controls.
• Support compliance requirements (e.g., ISO/IEC 27001).

6. User Support & Training

• Act as the first point of contact for IT-related issues.
• Provide guidance and training to staff on system usage.

7. Reporting & Documentation

• Maintain accurate IT asset inventory.
• Prepare reports, maintenance logs, and update IT documentation.
• Support audits and compliance reviews.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field.
• 1–3 years’ experience in IT support, networking, or system administration.
• Experience in a manufacturing / factory environment is an advantage.
• Strong knowledge of:
  Windows OS (client & server)
  Networking (LAN/WAN, TCP/IP, switches, routers, Wi-Fi)
  PC setup and troubleshooting
  Basic server administration (Active Directory, file sharing, backup)
  IT security (antivirus, firewalls, access control)
• Familiar with ERP/MES systems and factory hardware (printers, scanners, barcode devices).
• Good analytical and problem-solving skills.
• Strong communication and interpersonal skills for end-user support.
• Independent, resourceful, and adaptable to new systems/technologies.
• Willing to provide on-site production support and occasionally work after-hours or weekends during system downtime.

To facilitate in the job application, please include the following in the resume:-

• Last drawn, current and expected salary.

• Duties and responsibilities for each job.

• Resume in Microsoft Word format.

• Reason for leaving for past and present employment.

• Availability.

• Residential area.
  

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/