IT Executive / Senior IT Executive

jestac pte. ltd.; Singapore; On-site; SGD 60,000 - 78,000; Full time

Job summary

Jestac Pte Ltd in Singapore is seeking an IT Administrator to maintain and support the company’s IT infrastructure, including networks, servers, workstations, and printers.

You will manage Microsoft 365, support ERP Dynamics 365, and develop Power Automate and Power BI solutions to improve operational efficiency and reporting.

Qualifications

• Diploma or Degree in IT or related field.
• Min 3 years of IT infrastructure experience.
• Proficiency in Microsoft 365 administration including user accounts, access rights, licenses and subscriptions.
• Strong troubleshooting and problem‑solving skills, able to work independently.
• Experience with ERP systems such as Microsoft Dynamics 365/Navision.
• Proficiency in Power Automate, Power BI and Excel for automation and reporting.
• Experience managing software licenses, IT vendors, and third‑party service providers.

Responsibilities

• Manage and maintain IT infrastructure including networks, servers, workstations, printers, and connectivity.
• Administer Microsoft 365 by managing user accounts, access rights, software licenses, and subscriptions.
• Provide timely IT support and troubleshoot hardware, software, network, and system issues.
• Deliver technical support for ERP (Microsoft Dynamics 365) and coordinate enhancements with vendors.
• Develop and maintain Power Automate workflows, Power BI dashboards, and Excel reports.
• Manage IT onboarding and offboarding processes including account provisioning and asset deployment.
• Liaise with third-party IT vendors for support, maintenance, procurement, renewals and issue resolution.
• Maintain accurate records of IT assets, licenses, systems and configurations.
• Collaborate with stakeholders to identify IT enhancements and automation opportunities.

Skills

IT infrastructure management

Microsoft 365 administration

Power Automate

Power BI

ERP (Dynamics 365)

Networking

Vendor management

IT support

Education

Diploma or Degree in Information Technology or related field

Tools

Microsoft Dynamics 365

Navision

Job description

About Us

Jestac Pte Ltd is a trusted 3M Authorised Distributor specialising in architectural and interior solutions with over 33 years of experience. We provide high-quality window films, decorative vinyl films, and glass finishes that enhance building performance and maintenance efficiency.

Key Responsibilities

• Manage and maintain IT infrastructure including networks, servers, workstations, printers, and connectivity to ensure reliable system performance
• Administer Microsoft 365 by managing user accounts, access rights, software licenses, and subscriptions to support secure and efficient operations
• Provide timely IT support and troubleshoot hardware, software, network, and system issues to minimize downtime
• Deliver technical support for ERP (Microsoft Dynamics 365), troubleshoot system issues, and coordinate enhancements with vendors to optimize ERP functionality
• Develop and maintain Power Automate workflows, Power BI dashboards, and Excel reports to improve business process automation and reporting accuracy
• Manage IT onboarding and offboarding processes including account provisioning, access setup, and IT asset deployment to ensure smooth transitions
• Liaise with third-party IT vendors for technical support, maintenance, procurement, renewals, and service issue resolution to maintain vendor relationships
• Maintain accurate records of IT assets, licenses, systems, and configurations, and recommend improvements to enhance IT operations
• Collaborate with internal stakeholders to identify and implement opportunities for IT enhancements, automation, and operational improvements

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 3 years of relevant IT experience.
• Hands-on experience managing IT infrastructure, networking, hardware, and software troubleshooting.
• Proficiency in Microsoft 365 administration including user account management, access rights, licenses, and subscriptions.
• Strong troubleshooting and problem-solving skills with the ability to work independently and manage multiple IT issues.
• Experience with ERP systems such as Microsoft Navisions / Dynamics 365 or similar platforms.
• Proficiency in Power Automate, Power BI, and Excel for workflow automation, reporting, and data analysis.
• Experience managing software licenses, IT vendors, and third-party service providers.