IT Engagement & Adoption Specialist

GMP Technologies; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

GMP Technologies is seeking an IT Engagement Specialist to bridge business and IT, partnering with stakeholders to translate needs into practical IT solutions.

The role combines stakeholder engagement, IT infrastructure coordination, project management, service delivery, compliance and technology adoption to drive digital initiatives.

Responsibilities include coordinating IT initiatives, communicating updates, supporting adoption, and promoting cybersecurity awareness.

Qualifications

• Degree or Diploma in Information Technology, Computer Science, or a related field.
• General IT infrastructure knowledge including basic networking and infrastructure.
• Ability to propose and coordinate IT solutions such as Virtual Machines and data storage systems.
• Familiarity with IT systems, platforms and data centre operations supporting corporate services.
• Understanding of IT service desk processes and ticket management.
• Familiarity with IT service offerings and ability to translate business needs into IT requirements.

Responsibilities

• Partner with stakeholders to understand IT needs and align solutions with business and corporate priorities.
• Communicate IT updates, policies, security requirements and user guidance clearly and effectively.
• Coordinate IT initiatives, process improvements, compliance matters, budgets and operational requirements.
• Lead and manage IT solution implementations independently, from planning through delivery.
• Act as the key liaison between users, business teams, and IT divisions.
• Monitor IT service requests and ensure issues and tickets are followed up appropriately.
• Support stakeholders in adopting IT services, policies, standards, procedures and guidelines.
• Drive cybersecurity awareness and promote effective use of IT resources.
• Conduct Proof-of-Concept activities with vendors and ITSS teams to assess emerging technologies and support digitalization initiatives.
• Keep up to date with new IT technologies and strategies through courses, seminars and industry events.

Skills

Stakeholder engagement

Project management

Communication skills

Cybersecurity awareness

People skills

IT solutions coordination

Data centre operations familiarity

Networking basics

Education

Degree or Diploma in IT/CS

Tools

Virtual Machines

Data storage systems

Job description

GMP Technologies is seeking an IT Engagement Specialist to bridge business and IT, partnering with stakeholders to translate needs into practical IT solutions.

The role combines stakeholder engagement, IT infrastructure coordination, project management, service delivery, compliance and technology adoption to drive digital initiatives.

Responsibilities include coordinating IT initiatives, communicating updates, supporting adoption, and promoting cybersecurity awareness.