IT Engagement Specialist (Contract)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; Vor Ort; SGD 40.000 - 70.000; Vollzeit

Zusammenfassung

GMP Technologies (S) Pte Ltd is seeking an IT Transformation Coordinator to translate stakeholders’ IT needs into actionable requirements. You will coordinate with IT teams, support projects and process improvements, and engage with vendors on PoC activities including AI and digitalisation efforts.

The role emphasizes stakeholder engagement, cross-functional coordination, and proactive problem-solving in a fast-paced environment.

Qualifikationen

• Diploma or Degree in Information Technology, Computer Science, Business or related discipline.
• Experience in IT, technology, project coordination, business analysis, IT service management or related function.
• Strong understanding of IT infrastructure, networks, systems and technology concepts.
• Excellent communication and interpersonal skills for stakeholder engagement.
• Experience supporting IT projects or process improvement is advantageous.
• Able to balance multiple priorities and deliverables.

Aufgaben

• Understand and translate stakeholders’ IT needs into clear requirements and coordinate with IT teams to deliver solutions.
• Support IT projects, proposals, implementation plans and process improvement initiatives.
• Coordinate the implementation of IT solutions and support project management activities.
• Provide functional guidance on IT infrastructure, networks, systems and IT services without extensive hands-on work.
• Support IT service requests, ticket follow-up, IT policies and compliance.

Kenntnisse

Communication

Stakeholder management

Project coordination

Technical liaison

Adaptability

Ausbildung

Diploma or Degree in IT/CS/Business

Jobbeschreibung

Responsibilities:

• Understand and translate stakeholders’ IT needs into clear requirements and coordinate with relevant IT teams to deliver solutions.
• Support IT projects, proposals, implementation plans and process improvement initiatives.
• Coordinate the implementation of IT solutions and support project management activities.
• Provide functional guidance on IT infrastructure, networks, systems and IT services without requiring extensive hands-on technical work.
• Support IT service requests, ticket follow-up, IT policies, compliance and related requirements.
• Engage IT teams and technology vendors on Proof-of-Concept (PoC) activities and emerging technologies, including AI and digitalisation initiatives.
• Identify opportunities to improve IT processes, user experience, productivity and resource utilisation.
• Communicate IT policies, processes and technical matters clearly to non-technical stakeholders.
• Manage multiple priorities effectively while balancing stakeholder needs with corporate IT requirements.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Business, or a related discipline.
• Experience in IT, technology, project coordination, business analysis, IT service management or a related function.
• Good understanding of IT infrastructure, networks, systems and technology concepts, with the ability to engage effectively with technical teams.
• Strong communication and interpersonal skills, with the ability to build rapport and maintain effective relationships with users, stakeholders, partners and management.
• Comfortable working in a functional and stakeholder-facing role, with strong engagement and coordination capabilities.
• Experience supporting IT projects, proposals, process improvement initiatives or technology implementation will be advantageous.
• Good organisational and project coordination skills, with the ability to manage multiple priorities and follow through on deliverables.
• Proactive, adaptable and service-oriented, with strong problem-solving and stakeholder management skills.
• Interest in emerging technologies such as AI and digitalisation is advantageous.
• Able to explain IT concepts, policies and requirements clearly to non-technical stakeholders.

Weregret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239