IT Business Analyst (Insurance | Contract)

The GMP Group; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

GMP Technologies (S) Pte Ltd is looking for an IT Business Analyst (Insurance) on a contract basis. The role involves eliciting and documenting requirements, leading stakeholder workshops, and supporting Agile ceremonies to ensure compliant, successful delivery.

The ideal candidate has at least five years of business analysis experience in the insurance domain, strong knowledge of policy lifecycle and PAS, and hands-on use of Jira, Confluence, and Visio.

Qualifications

• Minimum 5 years of Business Analysis experience within the insurance domain.
• Strong understanding of the insurance policy lifecycle, claims management, and billing processes.
• Proven experience working in Agile / Scrum delivery environments.
• Excellent stakeholder engagement, communication, and documentation capabilities.
• Hands-on experience with Insurance Policy Administration Systems (PAS).
• Proficiency with tools such as Jira, Confluence, and Visio.

Responsibilities

• Elicit, analyze, and document business requirements and translate them into clear user stories.
• Lead stakeholder workshops, process mapping sessions, and gap analysis activities.
• Support Agile ceremonies including backlog refinement, sprint planning, and User Acceptance Testing (UAT).
• Collaborate closely with Product Owners, Developers, and QA teams to ensure shared understanding and delivery success.
• Ensure solutions meet regulatory, compliance, and operational standards.
• Assist with go-live activities, change management, and post-implementation support.

Skills

Business Analysis

Stakeholder engagement

Agile / Scrum

Documentation

PAS (Policy Administration Systems)

Jira

Confluence

Visio

Tools

Jira

Confluence

Visio

Job description

About the job IT Business Analyst (Insurance | Contract)

• Elicit, analyze, and document business requirements and translate them into clear user stories.
• Lead stakeholder workshops, process mapping sessions, and gap analysis activities.
• Support Agile ceremonies including backlog refinement, sprint planning, and User Acceptance Testing (UAT).
• Collaborate closely with Product Owners, Developers, and QA teams to ensure shared understanding and delivery success.
• Ensure solutions meet regulatory, compliance, and operational standards.
• Assist with go-live activities, change management, and post-implementation support.

Requirements

• Minimum 5 years of Business Analysis experience within the insurance domain.
• Strong understanding of the insurance policy lifecycle, claims management, and billing processes.
• Proven experience working in Agile / Scrum delivery environments.
• Excellent stakeholder engagement, communication, and documentation capabilities.
• Hands‑on experience with Insurance Policy Administration Systems (PAS).
• Proficiency with tools such as Jira, Confluence, and Visio.

Preferred Skills

• Understanding of APIs and digital platform architectures.
• Familiarity with MAS regulations and compliance requirements.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.