Business Analyst Intern

Allianz Insurance Singapore; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Allianz Insurance Singapore is seeking a capable analyst to gather data, analyze business processes, document requirements, and translate needs into technical specs. You will monitor operations, respond to alerts, and collaborate with vendors to resolve requests within timelines.

The role emphasizes attention to detail, teamwork, and hands-on use of tools like SNOW, Jira, Confluence, and insurance software.

Qualifications

• Undergrad with Bachelor’s in business, IT or related field.
• Attention to detail and patience when dealing with various queries.
• Strong communication and ability to work well in a team.
• Proficient in documentation and reporting.
• Basic understanding of IT systems, networks, insurance processes and principles.
• Hands on experience with SNOW, Jira, Confluence, and Insurance software.
• AI skills (e.g., ChatGPT, Microsoft Copilot) are advantageous.

Responsibilities

• Gather data, analyze business processes, and interpret data to support operations.
• Monitor and respond to operations and alerts for rapid resolution.
• Document and categorize with attention to detail and accuracy.
• Analyze trends to address recurring issues proactively.
• Collaborate with team members and vendors to ensure requests are resolved on time.
• Work with vendors to understand proposals and communicate to business.
• Translate business needs into technical specifications.
• Participate in meetings and contribute to project progress discussions.
• Support user access management and ensure alignment with security policies.
• Conduct periodic user access reviews for compliance.
• Identify automation opportunities and develop proof-of-concept solutions.
• Communicate automation initiatives and outcomes to stakeholders.

Skills

Attention to detail

Patience with queries

Strong communication

Documentation & reporting

Education

Bachelor's degree (Business Admin / IT / related)

Tools

ServiceNow (SNOW)

Jira

Confluence

Insurance software

Job description

Entity: Allianz Insurance Singapore

Key Responsibility Areas

• Gather data, analyze business processes, and interpret data to support business operations.
• Monitor and swiftly respond to business operations and alerts, ensuring rapid resolution.
• Assist in documenting and categorizing with attention to detail and accuracy.
• Assist in analyzing trends to proactively identify and address recurring issues.
• Collaborate closely with team members and vendors to ensure requests are handled and resolved within timelines.
• Work with vendors and understand the solutions proposed and communicate to business.
• Assist in translating business needs into technical specifications.
• Participate in meetings and contribute to discussions on project progress and business requirements.
• Support user roles management activities, ensuring access permissions align with organizational policies.
• Conduct periodic user access reviews to ensure compliance with security policies and access controls.
• Identify opportunities for automation on existing processes.
• Develop proof-of-concept solutions or recommendations for automation to improve efficiency.
• Communicate effectively with stakeholders, providing updates on automation initiatives and outcomes.

Qualifications & Capabilities

• Undergraduate with Bachelors in Business Administration, Information Technology, or a related field.
• Attention to detail and patience when dealing with various queries.
• Strong communication skills and ability to work effectively within a team environment.
• Proficient in documentation and reporting.
• Basic understanding of IT systems, networks, insurance process and principles.
• Hands on experience with tools like SNOW, Jira, Confluence, and Insurance software.
• Prior exposure to Insurance business process is advantageous.
• AI skills e.g. ChatGPT and Microsoft CoPilot an advantage.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.