IT Administrator

OPUS IT SERVICES PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Part time

Job summary

OPUS IT SERVICES PTE LTD is hiring for a role based at King George's Avenue in Singapore. The position entails providing administrative support to the IT Operations Team at the customer site.

Candidates should possess proficient knowledge of MS Office applications and communication skills, alongside a year of relevant experience. Responsibilities include submitting IT service tickets, assisting with tracking clean laptop counts, and inventory management of assets.

Qualifications

• Basic knowledge in ITSM tools will be an added advantage.
• Proficient in MS Word, Excel, and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
• At least 1 year of experience in a similar job capacity.
• Preference for experience working in the government sector.

Responsibilities

• Submit service request tickets in ITSM when requested.
• Track and ensure requests are completed on time.
• Assist in tracking clean laptop counts.
• Help schedule appointments for various activities.
• Keep track of the asset inventory in the storeroom.
• Perform any other ad-hoc duties as required.

Skills

Basic knowledge in ITSM tools

Proficient in MS Word

Proficient in MS Excel

Proficient in MS PowerPoint

Good communication skills

Job description

Location: King George’s Avenue

Employment Type: Contract

Summary of the role

Provides administration support to the IT Operations Team that is deployed at the customer site.

Responsibilities

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.

Requirements

• Basic knowledge in using ITSM tool will be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
• At least 1 year of experience in similar job capacity.
• Preference with experience working in government sector