IT Admin & Access Specialist — ITSM & PKI Ops

NCS Group; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

NCS Group in Singapore is seeking an IT Admin support professional to assist the ATFM operations and day-to-day IT tasks. The role involves handling service requests, PKI issuance, AD account management, shared mailbox administration, and UAM activities within an ITSM framework.

The successful candidate will have a Diploma or degree in IT/CS, strong communication skills, and attention to detail to meet organizational standards and SLAs for government-related processes.

Qualifications

• Diploma or degree in Information Technology, Computer Science, or related field.
• Experience with system administration and IT support functions.
• Strong written and verbal communication skills.
• Attention to detail and adherence to corporate communication standards.

Responsibilities

• Raise request to facilitate PKI certificate issuance for Whole-of-Government (WOG).
• Create, modify, and manage generic AD accounts.
• Administer shared mailboxes, including permissions and ongoing management.
• Process and resolve standard SRs through the ITSM system per SLA.
• Manage Personal Security Manager (PSM) issuance.
• Coordinate laptop issuance and cleaning for agency needs.
• Perform User Access Management (provisioning/deprovisioning/updating).
• Execute TY common administrative tasks as defined by the agency.

Skills

System administration

IT support

Communication skills

Attention to detail

Education

Diploma or degree in IT/CS

Tools

AD administration

ITSM systems

Job description

NCS Group in Singapore is seeking an IT Admin support professional to assist the ATFM operations and day-to-day IT tasks. The role involves handling service requests, PKI issuance, AD account management, shared mailbox administration, and UAM activities within an ITSM framework.

The successful candidate will have a Diploma or degree in IT/CS, strong communication skills, and attention to detail to meet organizational standards and SLAs for government-related processes.