Island-Wide Retail Supervisor: Lead Team & Drive Sales

Inter Island Group; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Career development

Staff discounts

Flexible scheduling

Inclusive culture

Job summary

Inter Island Group Pte Ltd is seeking a proactive Retail Supervisor to lead island-wide store teams and ensure excellent customer service. You will manage scheduling, performance, merchandising, stock control and daily operations to drive sales and store standards.

The ideal candidate has supervisory experience in retail, strong communication skills, and the ability to prioritise multiple tasks in a dynamic environment. Full-time role in Singapore with a focus on delivering results.

Qualifications

• Experience supervising retail staff and managing shifts.
• Strong organisational and multitasking abilities in a retail setting.
• Excellent communication and interpersonal skills for leading a diverse team.

Responsibilities

• Supervise and manage a team of retail staff, including scheduling, training, and performance management
• Ensure the store is well-organised, clean, and visually appealing with effective merchandising displays
• Monitor and achieve store sales targets, analysing sales data and implementing strategies to drive revenue
• Provide exceptional customer service, actively resolving complaints and ensuring customer satisfaction
• Maintain stock levels, manage inventory accurately, and conduct regular stock counts
• Implement and enforce company policies, procedures, and health and safety regulations
• Train and develop team members, fostering a positive and productive work environment
• Handle cash management and process transactions with accuracy
• Report on store performance and provide feedback to senior management
• Coordinate with head office on promotional campaigns and new product launches

Skills

Supervisory experience

Team leadership

Customer service

Sales target achievement

POS systems

Merchandising

Inventory management

Communication skills

Multitasking

Education

Secondary school qualification or higher

Tools

POS software

Retail management software

Job description

Inter Island Group Pte Ltd is seeking a proactive Retail Supervisor to lead island-wide store teams and ensure excellent customer service. You will manage scheduling, performance, merchandising, stock control and daily operations to drive sales and store standards.

The ideal candidate has supervisory experience in retail, strong communication skills, and the ability to prioritise multiple tasks in a dynamic environment. Full-time role in Singapore with a focus on delivering results.