IOL Sales Specialist, Surgical

Alcon; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Professional development opportunities

Job summary

Alcon seeks a Sr. Associate I, Surgical General Field Sales & Account Management in Singapore to lead IOL portfolio management, develop account plans, and drive sales targets across designated accounts.

You will support the patient journey, coordinate specialist activities, and promote Alcon brands. The role requires at least 3 years of ophthalmology or medical device sales experience, ability to work in operating theatres, and proficiency with CRM tools.

Qualifications

• Diploma in Optometry, Nursing, Biomedical Engineering, Medical Technology & Informatics or related fields.
• University degree preferred in Optometry, Nursing, Biomedical Engineering or related fields.
• Minimum 3 years of sales experience in Ophthalmology and/or medical devices within a surgical environment.

Responsibilities

• Ownership of total IOL portfolios, account plan and execution.
• Active role in bottom-up demand generation following up with contract negotiations.
• Providing end-to-end customer support for Cataract customers and coordinating specialist roles.
• Liaising with expert roles for in-depth technical/clinical knowledge to generate demand and implement solutions.
• Initiating and driving local events that serve customer needs.
• Following and reporting on competitor activities.
• Converting from competition with value-based selling.
• Able to work in operating theatres during surgeries.
• Submit daily activity reports using Salesforce and Pitcher.
• Participate in trade exhibitions and marketing events.

Skills

Sales experience

Ophthalmology

Medical devices

CRM experience

Communication

Education

Diploma in Optometry

Diploma in Nursing

Biomedical Engineering

Medical Technology & Informatics

University degree (preferred)

Tools

Salesforce

Pitcher

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with integrity as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

This role is part of Alcon's Sales function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Sr. Associate I, Surgical General Field Sales & Account Management, is primarily responsible for achieving sales targets and driving sales, promotion, and development within designated accounts. You will build and implement sales plans, support the patient journey, and position Alcon and its brands effectively.

IOL Sales Specialist Job responsibilities

• Ownership of total IOL portfolios, account plan and execution
• Playing an active role in “bottom-up” demand generation following up with contract negotiations
• Providing end-to-end customer support for Cataract customers, helping coordinate specialist roles Activities & Plans
• Liaising with expert roles in case of more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions
• Initiating and drive local events that serve customer´s needs
• Following & report on competitor activities
• Converting from competition with value-based selling (involving product experts for different product categories)
• Able to work in operating theatres during surgeries
• Submit daily activity report utilizing Sales Force and Pitcher with contents
• Participate in trade exhibitions, official functions, congresses, seminars and other marketing events as required

Internal title: Sr. Associate I, Surgical General Field Sales & Account Management

Education

• Minimum: Diploma in Optometry, Nursing, Biomedical Engineering, Medical Technology & Informatics or related fields. Other diploma background may be considered based on relevant experience to the role.
• Preferred: University degree qualification or equivalent in Optometry, Nursing, Biomedical Engineering or related fields. Other degree background may be considered based on relevant experience to the role.

Languages: English Proficiency, Knowledge / Fluency of at least one other language preferred

Experience

• Minimum 3 years of sales experience in Ophthalmology and/or medical devices within a surgical environment
• Proven track record to provide holistic commercial solutions to the customers and non-clinical stakeholders considering their needs & budgets
• (Preferred) general understanding of Cataract procedure, equipment & consumables and IOL offerings
• (Preferred) general understanding of surgical techniques and anatomy, physiology, pathology, and optics
• Good interpersonal and communication skills
• Able to engage and communicate with staff at all levels in an effective and efficient manner
• Able to work independently as well as a team in promoting Company’s product
• Good business acumen
• Demonstrate a positive attitude and strong goal orientation
• Experience with CRM applications and Microsoft office tools is desired

Vaccination requirements: As part of your employment with Alcon you are required to work in private and public hospitals and / or Optometrists businesses. Alcon has been notified that all employees who enter these facilities must be fully vaccinated against COVID-19, along with: (a) measles; (b) mumps; (c) rubella (MMR); (d) varicella (chicken pox); (e) Tetanus, diphtheria and pertussis (A-TDAP).

How You Can Thrive at Alcon

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.