Production Technical Support Technician

Alcon Laboratories Malaysia Sdn Bhd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Alcon is seeking a Technician III under the LS1 Technical Support Team to provide engineering and maintenance support for the DSM Flex manufacturing operation. You will develop expertise in machine processes, driving improvements in equipment availability, product quality, productivity and safety while ensuring GMP and HSE compliance.

In this role you will handle complex tasks, set up and troubleshoot equipment, manage resources to meet schedules and quality standards, and assist in driving

Qualifications

• Diploma/ NITEC in Mechanical / Electrical / Mechatronics Engineering or related field.
• Min 2 years of relevant experience in manufacturing industry in a maintenance/ similar role troubleshooting equipment and machines.
• Experience in cleanroom preferred.
• Able to perform 12 hours rotating shift.

Responsibilities

• Handle highly complex technical tasks to support production operations and enhance efficiency.
• Set up, operate, maintain, and troubleshoot production equipment.
• Manage resources and schedules to meet specifications, schedules, and quality standards.
• Perform mechanical and electrical troubleshooting on LS1 modules and autoclaves.
• Adhere to GMP, HSE and SOPs; maintain documentation.

Skills

Maintenance troubleshooting

Team player

Cross-functional teamwork

Education

Diploma / NITEC in Mechanical / Electrical / Mechatronics Engineering

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Technician lll under LS1 Technical Support Team, you will provide effective and efficient engineering and maintenance support for the DSM Flex manufacturing operation. To be developed as an expert in some of the machine processes and drive improvement in equipment availability, product quality, productivity and safety while ensuring compliance to GMP, HSE and other relevant requirements.

In this role, a typical day will include:

• Handle highly complex technical tasks to support production operations and enhance efficiency
• Set up, operate, maintain, and troubleshoot production equipment
• Manage resources and schedules to meet specifications, schedules, and quality standards
• Perform mechanical and electrical troubleshooting on LS1 modules.
• Perform mechanical and electrical troubleshooting on LS1 Autoclaves and other supporting systems.
• To assist the technical lead to drive improvements in equipment availability, product quality, productivity and safety.
• Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for the LS1 manufacturing operations.
• Support non-conformance investigations, field action assessments and customer complaints investigations.
• Review work orders, schedule resources, and monitor operations for business alignment
• Adhere to Good Practice (GxP) regulations by following Standard Operating Procedures (SOPs) and maintaining documentation
• Commit to continuous improvement and regulatory compliance
• All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training.

WHAT YOU’LL BRING TO ALCON:

• Diploma/ NITECin Mechanical /Electrical / Mechatronics Engineering or related field
• Min 2 years of relevant experience in manufacturing industry in a maintenance/ similar role troubleshooting equipment and machines
• Experience in cleanroom preferred
• Able to perform 12 hours rotating shift

HOW YOU CAN THRIVE AT ALCON:

• Good team player
• Enjoy working with various cross functional team across manufacturing site

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Pharmaceuticals, Biotechnology & Medical Devices 101-1,000 employees

Alcon's leadership is grounded in cutting-edge innovation and breakthrough technology, transforming the way we treat eye diseases and conditions. We offer a broad spectrum of eye care products and are organized into three businesses: Surgical, Pharmaceutical and Vision Care.

Surgical – Alcon offers the industry’s most complete line of ophthalmic surgical products, enabling surgeons to achieve the best results for their patients. Our surgical portfolio includes technologies and devices for cataract, retinal, glaucoma and refractive surgery, as well as advanced technology intraocular lenses (ATIOLs) to treat cataracts and refractive errors, like presbyopia and astigmatism. We also provide advanced viscoelastics, surgical solutions, surgical packs, and other disposable products for cataract and vitreoretinal surgery.

Pharmaceutical – The Alcon pharmaceutical portfolio includes treatment options for elevated intraocular pressure caused by glaucoma, anti-inflammatories and anti-infectives to aid in the treatment of bacterial infections and bacterial conjunctivitis, ophthalmic solutions to treat inflammation and pain associated with ocular surgery, as well as eye inflammation and infection following cataract surgery. The product portfolio also includes vitreomacular adhesion, eye and nasal allergy treatments, and over‑the‑counter dry eye relief and ocular vitamins.

Vision Care – Through the integration of CIBA VISION , Alcon is now one of the largest manufacturers of contact lenses and lens care products. Our Vision Care portfolio offers daily disposable, monthly replacement and color‑enhancing contact lenses for comfortable and convenient vision correction options. We also have a complete line of contact lens care products. These include multi‑purpose and hydrogen‑peroxide based solutions to clean, rinse and disinfect contact lenses; rewetting drops to provide added comfort throughout the day; and daily protein remover that removes protein deposits from lenses.

Our Mission

Alcon has one mission: To provide innovative products that enhance quality of life by helping people see better. The merger with Novartis in 2011 helped us do this by uniting the strengths of Alcon, CIBA VISION and Novartis Ophthalmics into one Alcon eye care business, which is now the second‑largest division of Novartis. This enables us to serve our customers through the full life cycle of patient needs across eye diseases, vision conditions and refractive errors.

Our Vision

Alcon’s vision is to be the most trusted leader in eye care. With the Novartis merger in 2011, we were able to expand our global presence to accelerate access to innovative eye care products and partner with eye care professionals around the world. By serving and working with people worldwide, we are building our reputation, while addressing the growing eye care demands of the future.

Join our World‑class Teams

Life at Alcon combines a dynamic, positive work environment with our commitment to helping people see better. We are always looking for sharp minds willing to collaborate, create, learn and advance eye health worldwide.

Alcon's leadership is grounded in cutting‑edge innovation and breakthrough technology, transforming the way we treat eye diseases and conditions. We offer a broad spectrum of eye care products and are organized into three businesses: Surgical, Pharmaceutical and Vision Care.

Surgical – Alcon offers the industry’s most complete line of ophthalmic surgical products, enabling surgeons to achieve the best results for their patients. Our surgical portfolio includes technologies and devices for cataract, retinal, glaucoma and refractive surgery, as well as advanced technology intraocular lenses (ATIOLs) to treat cataracts and refractive errors, like presbyopia and astigmatism. We also provide advanced viscoelastics, surgical solutions, surgical packs, and other disposable products for cataract and vitreoretinal surgery.

Pharmaceutical – The Alcon pharmaceutical portfolio includes treatment options for elevated intraocular pressure caused by glaucoma, anti‑inflammatories and anti‑infectives to aid in the treatment of bacterial infections and bacterial conjunctivitis, ophthalmic solutions to treat inflammation and pain associated with ocular surgery, as well as eye inflammation and infection following cataract surgery. The product portfolio also includes vitreomacular adhesion, eye and nasal allergy treatments, and over‑the‑counter dry eye relief and ocular vitamins.

Vision Care – Through the integration of CIBA VISION , Alcon is now one of the largest manufacturers of contact lenses and lens care products. Our Vision Care portfolio offers daily disposable, monthly replacement and color‑enhancing contact lenses for comfortable and convenient vision correction options. We also have a complete line of contact lens care products. These include multi‑purpose and hydrogen‑peroxide based solutions to clean, rinse and disinfect contact lenses; rewetting drops to provide added comfort throughout the day; and daily protein remover that removes protein deposits from lenses.

Our Mission

Alcon has one mission: To provide innovative products that enhance quality of life by helping people see better. The merger with Novartis in 2011 helped us do this by uniting the strengths of Alcon, CIBA VISION and Novartis Ophthalmics into one Alcon eye care business, which is now the second‑largest division of Novartis. This enables us to serve our customers through the full life cycle of patient needs across eye diseases, vision conditions and refractive errors.

Our Vision

Alcon’s vision is to be the most trusted leader in eye care. With the Novartis merger in 2011, we were able to expand our global presence to accelerate access to innovative eye care products and partner with eye care professionals around the world. By serving and working with people worldwide, we are building our reputation, while addressing the growing eye care demands of the future.

Join our World‑class Teams

Life at Alcon combines a dynamic, positive work environment with our commitment to helping people see better. We are always looking for sharp minds willing to collaborate, create, learn and advance eye health worldwide.