Intern, Venue Operations & Tenancy

*SCAPE SG; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

*SCAPE SG is seeking a diligent venue bookings coordinator to support bookings, tours, and events.

You will maintain records, liaise with Estates, and assist in tenancy administration, ensuring smooth operations and timely follow-ups with clients and vendors.

Qualifications

• Strong collaboration and relationship-building abilities.
• Excellent verbal and written communication skills.
• Collaborates effectively with diverse stakeholders and partners.
• Meticulous in handling documentation and data entry.

Responsibilities

• Assist in venue bookings and coordination with clients from enquiry to confirmation.
• Conduct venue tours for potential clients and address queries.
• Support in event prep and execution, liaising with Estates for smooth operations.
• Maintain accurate records of bookings, payments, and client communications.
• Track tenancy milestones and flag upcoming actions to supervisor.
• Handle enquiries via email and phone; manage tenancy and venue booking databases.
• Perform ad-hoc duties as assigned by supervisor or Head of Department.

Skills

Teamwork

Communication

Interpersonal skills

Attention to detail

Client liaison

Tools

Excel

Job description

• Serving and assisting potential and existing clients in bookings for venue rentals, including conducting venue tours for potential clients and addressing queries.
• Support in the preparation and execution of events held at the venue, including liaising with Estates department to ensure smooth operations during events.
• Maintain accurate records of bookings, payments, and client communications and handle administrative tasks related to tenancies and venue bookings.
• Assist in tracking tenancy milestones (commencement dates, renewal timelines, license fee revisions) and flagging upcoming action items to the supervisor.
• Handle incoming venue hire enquiries via email and phone, and follow through on the booking process from initial enquiry to confirmation.
• Maintain and update tenancy and venue hire databases, ensuring accuracy of records including contract terms, contact details, and payment status.
• Ad-hoc duties as assigned by supervisor or HOD.

WHO YOU ARE:

• Team player with good networking, communication, and interpersonal skills to be able to work with a diverse set of people including staff, commercial and noncommercial partners.
• Interest in property, real estate, or commercial leasing
• Meticulous with documentation and follow-through on administrative tasks
• Comfortable with data entry and maintaining records in Excel or similar tools
• Able to communicate professionally with external clients and vendors