Intern, Service Order Management

Rolls-Royce; Singapore; On-site; SGD 7,300 - 20,000; Part time

Benefits offered by this job

Meaningful internship experience

Global exposure

Professional development opportunities

Job summary

Rolls-Royce invites undergraduates to join our global Aftermarket Supply Chain internship in Tukang, Singapore, January to May/June 2027. You will assist in end-to-end order fulfilment for spare parts, learn across supply chain ops, customer service, logistics, and finance, and work with international teams to deliver parts on time.

You will gain real project exposure, collaborate with cross‑functional partners, and contribute to a continuous improvement culture while developing hands-on skills

Qualifications

• Undergraduate actively pursuing a degree in Supply Chain Management, Logistics, Business Administration, Engineering or related field.
• Strong communication and interpersonal skills with cross‑cultural collaboration能力.
• Proactive, eager to learn and able to manage multiple tasks with attention to detail.
• Proficient in Microsoft Office; familiarity with SAP SD and ERP is advantageous.

Responsibilities

• Support processing and management of service and spare parts enquiries and orders for distributors and customers.
• Coordinate with technical specialists to ensure accurate BoMs, quotations, and tooling recommendations.
• Collaborate with inventory planning, procurement, warehouse and logistics to monitor fulfilment and delivery.
• Track orders through Order-to-Cash from receipt to invoicing and payment collection.
• Assist in spare parts warranty claim administration and case closure.
• Support continuous improvement to enhance efficiency and customer experience.
• Build relationships with regional stakeholders in a collaborative, customer‑focused team.

Skills

Strong communication

Interpersonal skills

Collaborate across teams

Detail oriented

Self-motivated

Education

Undergraduate in Supply Chain or related

Tools

SAP SD

ERP systems

Microsoft Office (Excel, Word, PowerPoint)

Job description

Job Description

Duration: January to May/June 2027
Allowance: SGD 650 – SGD 1,800 (dependent on level of education)
Location: Tukang, Singapore

At Rolls-Royce we are committed to always being a force for progress; powering, protecting and connecting people everywhere.

Our Internship programmes are designed to help you build your career from day one. You'll work on meaningful projects, learn from experienced colleagues and develop the skills to make a real impact. That's Infinite Potential.

Role overview:

Join our global Aftermarket Supply Chain team and gain hands-on experience in managing the end-to-end order fulfilment process for spare parts across an international distribution network. This internship offers valuable exposure to supply chain operations, customer service, logistics, inventory planning, technical support, finance, and cross-functional collaboration within a global manufacturing environment.

Opportunities to work alongside experienced professionals and collaborate with colleagues across multiple functions to ensure customers receive the right parts, at the right time, while supporting an efficient Order-to-Cash process.

What you'll be doing:

• Supporting the processing and management of service and spare parts enquiries and customer orders for internal and external distributors, service partners, and regional customers
• Coordinating with technical specialists to ensure parts quotations, Bills of Materials (BoM), maintenance kits, and tooling recommendations are accurate and aligned with customer requirements
• Collaborating with inventory planning, procurement, warehouse, and logistics teams to monitor order fulfilment and ensure timely delivery
• Tracking customer orders throughout the Order-to-Cash cycle, ensuring efficient execution from order receipt to invoicing and payment collection
• Assisting in the administration and follow-up of spare parts warranty claims, working with internal stakeholders until case closure
• Supporting continuous improvement initiatives by identifying opportunities to enhance operational efficiency, customer experience, and process effectiveness
• Building strong working relationships with regional stakeholders and contributing to a collaborative, customer-focused team environment

Who we're looking for:

• Undergraduate currently pursuing a degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related discipline
• Strong communication and interpersonal skills with the ability to collaborate across diverse teams and cultures
• Positive learning attitude, self-motivated, and willing to take initiative.
• Good organisational skills with the ability to manage multiple priorities while maintaining attention to detail
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint
• Knowledge of SAP (Sales & Distribution module), ERP systems, Incoterms, international shipping, or spare parts supply chain operations will be an advantage
• Able to commit to a full-time six-month internship
• Able to work from our Tukang (Jurong), Singapore office

Our behaviours drive us - we put safety first, do the right thing, keep it simple and make a difference. We’ll expect that of you, too.

What we offer:

• Meaningful work from day one, with the support to help you succeed
• A culture that invests in your personal and professional development
• The chance to grow your skills while working on real projects in a global company
• Exposure to end-to-end business processes including customer order management, logistics, inventory planning, finance, and technical support

Join us and help create the technologies that will shape tomorrow. If you're ready to learn, grow and make a lasting difference from day one, we'd love to hear from you.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Closing date: 15th November 2026

Type of Contract

Temporary (Fixed Term)