Intern, Service Order Management

Rolls-Roycerolls-royce.com; Singapore; On-site; SGD 7,300 - 22,000; Full time

Job summary

Rolls-Royce Singapore is offering a student internship to support the end-to-end order-to-cash process for after-sales service in the APAC region. You will oversee repair overhauls and spare parts, coordinating with service sales, workshop, parts planning and logistics to ensure timely delivery and issue resolution.

You will engage with distributors, service partners and internal teams, gaining exposure to BoM, parts kits, and warranty handling while building your professional foundation in

Qualifications

• Currently enrolled in university studying Logistics, Supply Chain, Engineering or related fields.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office.
• Knowledge of SAP SD, shipping and Incoterms is a plus.
• Good organizational skills and attention to detail.

Responsibilities

• Manage end-to-end order-to-cash for after-sales service in APAC.
• Coordinate with service sales, workshop, parts planning, technical, warehouse and shipping teams.
• Provide administrative support to the service order management team.

Skills

Interpersonal skills

Communication

Organizational skills

Attention to detail

Education

University student (Logistics/SC/Engineering)

Tools

MS Office

SAP SD

Incoterms

Job description

Duration:June/July to December 2026

Allowance ranges from SGD 650 - SGD 2,000 (dependent on level of education)

Location:Tukang, Singapore

Position Summary

In this role, you'll be responsible for managing the end-to-end order-to-cash process for after-sales service support, including repair overhauls and spare parts for the APAC region. You'll also coordinate with internal and external stakeholders, including service sales, workshop, parts planning, technical, warehouse, and shipping teams to ensure timely delivery and resolution of technical issues. Additionally, you'll provide administrative support to the service order management team as needed.

What you'll be doing

• Handling all parts enquiries and order processing for the Network (external and internal distributors and Service Partners)
• Coordinating with Service Sales, Workshop team, Parts Technical team on all technical related issues, recommended BoM (Bill of material) list, Parts Maintenance Kits, Tools recommendations
• Coordinating with Parts Planning and Purchasing team to ensure that delivery of required by the distributors are met on time
• Handling spare parts warranty claims till closure of the claims arising from "order to cash" activities

Who we're looking for

• University students studying Logistics, Supply Chain, Material Science, Engineering, Business, Admin, Arts & Social Sciences, Economics or related subjects
• Good interpersonal and communication skills at all levels with positive working attitude
• Proficient in Microsoft Office
• Knowledge on SAP (Sales & Distribution Module), Shipping and Incoterms, good customers service skills and supply chain on parts distribution will be an advantage
• Good organisational skills to manage multiple tasks and attention to detail.
• Must be able to work in Tukang (Jurong) office

Our behaviours drive us - we put safety first, do the right thing, keep it simple and make a difference. We'll expect that of you, too.

What we offer

• A dynamic and challenging work environment
• A company committed to developing you personally and professionally
• Responsibility from day one in a fast growing and global company

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.