Intern, New Product Development

SATS Ltd.; Singapore; Hybrid; SGD 20,000 - 27,000; Full time

Job summary

SATS Ltd. is seeking an Intern for New Product Development to contribute to the global scaling of Time-Critical Solutions (TCS). You will analyze market and operational data, collaborate with cross-functional teams, and help create dashboards, reports, and business cases to support executive decisions.

The role involves assisting in product rollout activities and process documentation, with opportunities to influence strategic development within logistics and aviation services.

Qualifications

• Analytical mindset with attention to detail.
• Strong Excel/Google Sheets and PowerPoint skills.
• Familiarity with Power BI is advantageous.
• Interest in product development, commercial strategy or operations in logistics/aviation.

Responsibilities

• Support development of a global scaling roadmap for SATS' Time-Critical Solutions (TCS) product across key stations.
• Conduct market, customer, and operational analyses including demand forecasting and station readiness evaluations.
• Coordinate with internal stakeholders to gather inputs and support project implementation.
• Develop dashboards, reports, business cases, and presentation materials for management decisions.
• Assist in product rollout activities and continuous improvement initiatives.

Skills

Analytical mindset

Detail-oriented

Cross-functional collaboration

Education

Pursuing degree in a relevant field

Tools

Excel/Google Sheets

PowerPoint

Power BI

Job description

Job Title: Intern, New Product Development

Job Description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

• - Support the development of a global scaling roadmap for SATS' Time-Critical Solutions (TCS) product across key stations within the SATS and WFS network.
• - Conduct market, customer, and operational analyses, including demand forecasting, volume assessments, and station readiness evaluations.
• - Coordinate with internal stakeholders across operations, commercial, technology, and regional teams to gather inputs and support project implementation.
• - Develop dashboards, reports, business cases, and presentation materials to support management decision-making and executive discussions.
• - Assist in product rollout activities, process documentation, customer engagements, and continuous improvement initiatives related to specialised services.

Key Requirements

The ideal candidate is analytical, detail-oriented, and comfortable working with data and cross-functional teams.

Strong skills in Excel/Google Sheets and PowerPoint are essential, along with the ability to structure analysis and communicate insights clearly, familiarity with data visualisation tools (e.g. Power BI) is advantageous

The candidate should be proactive, organized, and capable of managing multiple workstreams. Strong written and verbal communication skills are required for stakeholder updates

An interest in product development, commercial strategy, project management, or operations—ideally in logistics or aviation is advantageous.