Intern, Customer Account Management

Rolls-Royce; Singapore; On-site; SGD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive allowance dependent on教育背景

Job summary

Rolls-Royce SELETAR, Singapore is offering a role to support customer account management activities from January to May/June 2027. You will help execute account strategies, maintain relationships, and coordinate commercial and operational objectives for assigned accounts.

Responsibilities include supporting contract administration, revenue planning, cash management, and driving customer satisfaction and growth in the region.

Qualifications

• A degree in a technical or numerate discipline or strong relevant experience.
• Proficient IT skills, fluent across Microsoft Office suite.
• Ability to work in a multifunctional and multicultural environment.
• Planning and programme management experience.
• Eligible to work in Singapore.

Responsibilities

• Define and implement account strategies using the account management process and Customer Hub.
• Assist in contract and account administration.
• Generate revenue and cash plans and manage cash/profit opportunities.
• Support the account team in building customer relationships and growing Rolls-Royce customer base in the region.
• Deliver the financial plan, including debt and payment matters, for assigned customers.
• Support achievement of Customer Satisfaction and NPS targets.

Skills

Technical/numerate discipline

Planning & programme management

Microsoft Office proficiency

Education

Degree in technical/numerate discipline

Tools

Microsoft Office

Job description

Duration: January to May/June 2027
Allowance: Competitive allowance dependent on education background
Location: Seletar, Singapore

Role Overview

Support customer account management activities by helping execute account strategies, maintain strong customer relationships, and coordinate commercial and operational objectives. This role assists in contract and account administration, financial planning, revenue and cash management, customer satisfaction initiatives, and the achievement of business growth targets across assigned customer accounts.

What you’ll be doing

• Supporting the Account Manager/VP Customers in defining and implementing customer account strategies, using the account management process and Customer Hub to integrate all aspects of the Rolls-Royce customer relationship, direct resources, and drive account management discipline


• Supporting the Account Manager/VP Customers with contract and account administration


• Supporting the Account Manager/VP Customers in generating revenue and cash plans, managing cash and profit opportunities and threat mitigation, and coordinating sales and transition targets


• Supporting the account team in building customer relationships, keeping assigned customers informed and representing their needs and views within Rolls-Royce. Helping to foster new airline relationships and grow the Rolls-Royce customer base in your region


• Managing and delivering the financial plan, including debt and payment matters, for your assigned customers


• Supporting the achievement of Customer Satisfaction and NPS targets for your assigned customers

Who we’re looking for

• A degree in a technical or numerate discipline, or strong relevant experience


• Self-motivated with an ability to work in a multifunctional and multicultural environment


• Planning and programme management experience


• Confident influencing and communication skills with key customer focus


• Broad knowledge of a customer and services organisation is desirable and having worked within an aerospace or aviation industry would be an advantage


• Proficient IT skills, fluent across Microsoft Office suite


• Only candidates with the legal right to work in Singapore will be considered. Please note that applicants without this eligibility will not be considered.

Our behaviours drive us – we put safety first, do the right thing, keep it simple and make a difference. We’ll expect that of you, too.

What we offer

• Meaningful work from day one, with the support to help you succeed


• A culture that invests in your personal and professional development


• The chance to grow your skills while working on real projects in a global company

Join us and help create the technologies that will shape tomorrow. If you’re ready to learn, grow and make a lasting difference from day one, we’d love to hear from you.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Closing date: 15th November 2026