Intelligent Platforms Systems Executive — 24/7 Production Support
IT Consultancy & Services Pte Ltd
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Job summary
IT Consultancy & Services Pte Ltd in Singapore is seeking a Systems Executive for Intelligent Platforms (Open to Fresh). This full-time on-site role offers exposure to enterprise-grade systems and career growth opportunities.
Responsibilities include providing operational support, handling production and technical support, troubleshooting, and acting as a liaison with Tier 2 support. Fresh graduates welcome to join and learn in a dynamic environment.
Qualifications
- Diploma/ Degree in Computer Science or related disciplines.
- 0–2 years of experience/familiar with the listed technologies.
- Experience with Redhat Linux, VMware, Google Apps and mail systems.
Responsibilities
- Provide operational support to system infrastructure and client issues.
- Provide Production Support & technical support to customers.
- Identify and escalate priority issues as per client specs.
- Provide documentation including procedural docs.
- Troubleshoot and provide support via phone, web tools and email.
- Advise customers on product usage and address issues.
- Liaise between customers and Tier 2 support for escalation.
- Perform mailbox migrations between Exchange systems.
- Conduct health checks and monitor system availability.
- Provide ongoing operational support to system infrastructures.
Skills
Education
Tools
Job description
IT Consultancy & Services Pte Ltd in Singapore is seeking a Systems Executive for Intelligent Platforms (Open to Fresh). This full-time on-site role offers exposure to enterprise-grade systems and career growth opportunities.
Responsibilities include providing operational support, handling production and technical support, troubleshooting, and acting as a liaison with Tier 2 support. Fresh graduates welcome to join and learn in a dynamic environment.
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