Insurance Growth & Case Management Lead

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Recruit Express Pte Ltd seeks a detail-oriented professional to manage the insurance business pipeline and support end-to-end progression of high‑net‑worth and complex cases. You will follow up on outstanding requirements, coordinate underwriting and AML reviews, and ensure timely resolutions while collaborating with underwriting, new business, product, and operations teams.

Your role includes preparing regular pipeline updates, supporting reporting and management updates, and assisting with

Qualifications

• Strong coordination and follow-up skills required.
• Excellent communication and stakeholder management expected.
• Ability to manage multiple cases and priorities concurrently.
• Independent work style with quick adaptation in a fast-paced environment.
• Good understanding of life insurance processes and products preferred.

Responsibilities

• Maintain and track the IB business pipeline, including submissions, pending requirements and issuance.
• Support end-to-end progression of HNW and complex cases.
• Follow up on outstanding case requirements and milestones.
• Coordinate cases requiring underwriting, AML, operational or other internal reviews.
• Escalate potential bottlenecks and support timely resolution of cases.
• Work with Underwriting, New Business, AML, Product, Operations and other teams on ongoing cases.
• Coordinate internal follow-ups and approvals for IB cases.
• Support resolution of operational and process-related matters.
• Ensure key actions and outstanding items are tracked to completion.
• Prepare and maintain regular pipeline and production updates.
• Support business reporting, presentations and management updates.
• Assist with product, campaign and incentive-related implementation.
• Support ad-hoc business analysis and other IB team priorities as required.
• Coordinate day-to-day business and operational queries.
• Provide general administrative and execution support to ensure continuity of IB activities.

Skills

Coordination

Communication

Multitasking

Adaptability

Insurance knowledge

Job description

Recruit Express Pte Ltd seeks a detail-oriented professional to manage the insurance business pipeline and support end-to-end progression of high‑net‑worth and complex cases. You will follow up on outstanding requirements, coordinate underwriting and AML reviews, and ensure timely resolutions while collaborating with underwriting, new business, product, and operations teams.

Your role includes preparing regular pipeline updates, supporting reporting and management updates, and assisting with