Insurance Distribution Operations Specialist (Contract)

FWD Group; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

FWD Group in Singapore seeks a highly organized Distribution Support Executive on a contract basis. The role covers day-to-day distribution operations, including agent maintenance, commission processing, system testing, and onboarding of new firms.

Collaboration with Sales, Compliance, Finance and Operations is key to ensure smooth execution and regulatory adherence. Ideal candidates have a Diploma in any discipline and 1–2 years of insurance operations or administrative experience, with strong

Qualifications

• Minimum Diploma in any discipline.
• 1 to 2 years of relevant experience in insurance operations, distributions support or administrative roles.
• Good understanding of life insurance operations across IFA, Bancassurance and Broker channels.
• Strong administrative skills with a high level of accuracy and attention to detail.

Responsibilities

• Oversee agent maintenance activities, including creation, termination, suspension, promotion and updates of agent codes.
• Manage proxy requests and ensure timely and accurate updates to agent records in relevant systems.
• Generate and distribute commission, incentive and operational reports.
• Process commission and incentive payments accurately and within stipulated timelines.
• Handle day-to-day distribution-related email enquiries and support email whitelisting applications.
• Support system testing activities for new product launches, onboarding and system maintenance initiatives.
• Assist in onboarding of new distribution firms, including coordination of distribution agreements and product due diligence documentation.
• Facilitate launch readiness for new products and riders in collaboration with internal stakeholders.

Skills

Administration

Attention to detail

Communication skills

Multitasking

Education

Diploma in any discipline

Tools

AS400

Jira

Job description

FWD Group in Singapore seeks a highly organized Distribution Support Executive on a contract basis. The role covers day-to-day distribution operations, including agent maintenance, commission processing, system testing, and onboarding of new firms.

Collaboration with Sales, Compliance, Finance and Operations is key to ensure smooth execution and regulatory adherence. Ideal candidates have a Diploma in any discipline and 1–2 years of insurance operations or administrative experience, with strong