Distribution Operations Specialist – Life Insurance (Contract)

FWD Group Management Holdings Limited; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

FWD Group in Singapore is seeking a Distribution Support Executive on a contract basis to manage agent maintenance, commission processing, and onboarding tasks. You will work with Sales, Compliance, Finance and Operations to ensure accurate execution and regulatory adherence.

The role requires a Diploma with 1–2 years in insurance operations, strong attention to detail, and the ability to multi-task in a fast-paced environment. Proficiency with AS400 and Jira is a plus.

Qualifications

• Diploma in any discipline.
• 1–2 years in insurance operations, distribution support or admin roles.
• Good understanding of life insurance processes and related systems.

Responsibilities

• Oversee agent maintenance activities: create/terminate/suspend/update codes.
• Manage proxy requests and keep agent records up to date in systems.
• Generate and distribute commission, incentive and operational reports.
• Process commission and incentive payments accurately and on time.
• Handle daily distribution-related emails and support whitelisting apps.
• Support testing for new product launches and firm onboarding.

Skills

Life insurance ops

Attention to detail

Cross-team collaboration

Communication skills

Education

Diploma in any discipline

Tools

AS400

Jira

Job description

FWD Group in Singapore is seeking a Distribution Support Executive on a contract basis to manage agent maintenance, commission processing, and onboarding tasks. You will work with Sales, Compliance, Finance and Operations to ensure accurate execution and regulatory adherence.

The role requires a Diploma with 1–2 years in insurance operations, strong attention to detail, and the ability to multi-task in a fast-paced environment. Proficiency with AS400 and Jira is a plus.