Installation Technician Supervisor

Mylifestyle Interior; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Mylifestyle Interior in Singapore is seeking an experienced installation supervisor to lead on-site installs of home appliances and water filtration systems, ensuring compliance with manufacturer specifications and safety regulations.

You will diagnose issues, guide junior installers, coordinate with sales and service teams, maintain installation records, and deliver high-quality workmanship with excellent customer service.

Qualifications

• Minimum 3–5 years of relevant experience in appliance installation, plumbing, electrical work, or related technical fields.
• Proven experience in installing and servicing home appliances, particularly water filtration systems.
• Strong leadership, problem-solving, and decision-making skills.

Responsibilities

• Conduct on-site assessments to evaluate installation requirements and determine suitable arrangements.
• Lead and perform installation of home appliances and water filtration systems per specifications and safety rules.
• Diagnose, troubleshoot, and resolve complex installation issues independently.
• Guide and supervise junior installers to ensure consistent quality and productivity.
• Coordinate with Sales, Customer Service and Operations to arrange schedules and ensure smooth daily operations.
• Maintain accurate installation records including job reports and parts used.
• Monitor tools and equipment, maintain inventory, and ensure compliance with safety procedures.
• Prepare and submit monthly installation reports on time.

Skills

Appliance installation

Plumbing

Electrical work

Team leadership

Customer service

Job description

Responsibilities

• Conduct on-site assessments to evaluate installation requirements, including plumbing connections, electrical points, water supply, and available space, to determine the most suitable installation arrangements.
• Lead and perform installation of home appliances and water filtration systems in accordance with manufacturer specifications, safety regulations, and company standards.
• Ensure all installations are completed efficiently, accurately, and to a high standard of workmanship.
• Diagnose, troubleshoot, and resolve complex installation issues, technical faults, and system malfunctions independently.
• Guide, supervise, and provide technical support to junior installers to ensure consistent installation quality and productivity.
• Conduct quality checks and testing after installation to ensure all systems are functioning properly and safely.
• Communicate professionally with customers, explain installation procedures, provide product demonstrations, and advise on proper usage and maintenance.
• Handle customer feedback, technical enquiries, and installation-related complaints professionally and promptly.
• Coordinate with the Sales, Customer Service, and Operations teams to arrange installation schedules and ensure smooth daily operations.
• Monitor installation progress and ensure all assigned jobs are completed within the stipulated timelines.
• Maintain accurate installation records, including job reports, parts used, labour hours, service issues, and customer details.
• Monitor the usage and condition of installation tools, equipment, and spare parts, ensuring proper maintenance and inventory control.
• Identify opportunities to improve installation procedures, operational efficiency, and service quality.
• Ensure compliance with workplace safety requirements and company operating procedures.
• Prepare and submit monthly installation reports accurately and on time.
• Perform other duties and responsibilities as assigned by the supervisor or management.

Requirements

• Minimum 3–5 years of relevant experience in appliance installation, plumbing, electrical work, or related technical fields.
• Proven experience in installing and servicing home appliances, particularly water filtration systems.
• Strong technical knowledge of plumbing connections, electrical requirements, and installation procedures.
• Ability to independently troubleshoot and resolve complex technical and installation issues.
• Prior experience leading, guiding, or supervising a team of installers will be an added advantage.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent customer service and communication skills, with the ability to handle customers professionally.
• Able to work independently with minimal supervision and collaborate effectively with other departments.
• Good time management skills and ability to manage multiple installation assignments.
• Valid Class 3 driving licence with a good driving record.
• Willingness to work flexible hours, including evenings, weekends, and public holidays when required.
• Responsible, proactive, hands-on, and committed to delivering high-quality workmanship and customer satisfaction.