Inside Sales Executive (Electrical & Electronics)

TUV SUD PSB PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) is seeking an inside sales professional in Singapore to manage contract preparation, negotiation and renewals, and to support the Business Line team with administrative and CRM-related tasks. You will collaborate with technical personnel for costing and inquiries, generate quotes, and help front-line sales engineers with complex opportunities.

The role emphasizes strong interpersonal and communication skills, customer focus, and the ability to work both

Qualifications

• Strong interpersonal skills with ability to build rapport at all levels.
• Excellent communication and service orientation.
• Proactive, independent and able to work on challenging projects and timelines.
• Meticulous, collaborative and customer-focused.

Responsibilities

• Conduct inside sales duties: contract preparation, negotiation, renewal, administration, inquiries, costing, quotations, and handover to Sales Engineer for complex enquiries.
• Provide sales support to the Business Line team: filing, contract reviews, new customer setup, credit notes, debt monitoring, CRM data upkeep, and consolidating sales reports.

Skills

Interpersonal skills

Communication skills

Team player

Attention to detail

Job description

Key Responsibilities

• Conduct inside sales duties which include but are not limited to: Prepare and negotiate of contracts for new customers and ensuring on-time contract renewal for existing customers, Administer existing and new service contract agreements, Handle incoming enquiries, Prepare technical costing sheets from standard price list, Work with various technical personnel to consolidate enquiries questions and costing for complex enquires, Generate and issue sales quotations, Refer qualified opportunities to appropriate Sales Engineer for further development, Provide customer service by attending to customers requests for test schedules, samples submission


• Provide sales support to Business Line team which include but not limited to: Administrative support such as e-filing of sales documents to ensure audit compliance, Prepare contract review documents, new customer account creation, credit notes, Monitor and provide regular updates on debtors' listing for effective debt management, Prompt and regular upkeeping of customers' database to maximise customer relationship management, Consolidate sales report and prepare minutes of meetings

Key Requirement

• Strong interpersonal skills with ability to build good rapport with all levels


• Results and service-oriented individual who possess initiative and excellent communication skills


• Proactive team player with the ability to work independently in challenging projects and timelines


• Meticulous collaborative and customer focused