Inside Sales Executive

Wiselink Technology Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Wiselink Technology Pte Ltd in Singapore is seeking an Inside Sales Executive for a full-time on-site role. You will ensure customer satisfaction, provide support, and manage day-to-day customer service operations.

In this role you will process quotations and orders, support the sales team with documentation, engage with customers to pursue opportunities, and coordinate shipping with customers and service providers while ensuring timely, accurate paperwork and responsive inquiry handling.

Qualifications

• Diploma required.
• At least 2 years of working experience.
• Advanced knowledge of Excel, Outlook and Word.

Responsibilities

• Process customer quotations and orders while providing timely day-to-day customer support.
• Support the sales team in preparing customer quotations and related documentation.
• Engage with customers to follow up on opportunities and support the successful closure of sales.
• Coordinate shipping logistics with customers, freight forwarders, and relevant service providers.
• Prepare shipping documents, packing lists, and other required paperwork in compliance with customs regulations and customer requirements.
• Respond promptly and professionally to customer inquiries and requests.
• Maintain close communication with customers and suppliers to coordinate and adjust shipment schedules as needed.

Education

Diploma

Tools

Excel

Outlook

Word

Job description

Role Description

This is a full-time on-site role in Singapore. The Inside Sales Executive will be responsible for ensuring customer satisfaction, providing support and managing customer service operations.

Responsibilities

Process customer quotations and orders while providing timely day-to-day customer support.

Support the sales team in preparing customer quotations and related documentation.

Engage with customers to follow up on opportunities and support the successful closure of sales.

Coordinate shipping logistics with customers, freight forwarders, and relevant service providers.

Prepare shipping documents, packing lists, and other required paperwork in compliance with customs regulations and customer requirements.

Respond promptly and professionally to customer inquiries and requests.

Maintain close communication with customers and suppliers to coordinate and adjust shipment schedules as needed.

Qualifications

• Candidate must possess at least a Diploma
• At least 2 years of working experience
• Advanced knowledge of Excel, Outlook, and Word.