Inside Sales Engineer

ADVANTECH CO. SINGAPORE PTE LTD; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

Advantech Co. Singapore Pte Ltd is seeking an Inside Sales Engineer to combine engineering knowledge with customer engagement and drive digital sales through online channels.

You will handle enquiries, prepare quotations, present solutions, manage orders in CRM, and collaborate with sales and marketing to grow the online customer pipeline. A Diploma or Bachelor’s in Engineering and at least 2 years of corporate sales experience in Industrial PC/Embedded Computing/IoT are required.

Qualifications

• Diploma or Bachelor's degree in Engineering or equivalent.
• At least 2 years of corporate sales experience in Industrial PC/Embedded Computing/Industrial IoT.
• Strong technical aptitude and good business acumen.
• Self-motivated, analytical, and able to work independently.

Responsibilities

• Handle customer enquiries and provide timely responses.
• Prepare and present quotations with suitable products and technical solutions.
• Conduct product presentations to showcase features, benefits, and value.
• Follow up on quotations and coordinate orders to ensure customer satisfaction.
• Proactively drive lead generation, prospecting, and account management.
• Collaborate with sales and marketing to support online campaigns and expand the customer pipeline.
• Maintain records of customer interactions, project pipeline, and sales activities in CRM systems.
• Stay updated on product knowledge, industry trends, and competitor offerings.

Skills

Bilingual communication

Self-motivated

Analytical

Team player

Presentation skills

Education

Diploma or Bachelor's degree in Engineering

Tools

CRM systems

Job description

Advantech is currently looking for an inside Sales Engineer to drive digital sales initiatives by combining technical expertise with strong customer engagement skills. This role focuses on understanding customer requirements and accelerating sales through online channels.

Reporting of the role:

This role reports to the Inside Sales Manager.

Responsibilities

• Responsible for professionally handling customer enquiries and providing timely responses.
• Prepare and present quotations, recommending suitable products and technical solutions aligned with customer requirements.
• Conduct engaging product presentations to effectively showcase features, benefits, and value to customers.
• Follow up on quotations and order coordination to establish high level of customer satisfaction.
• Proactively drive lead generation, prospecting, and account management with a resourceful and independent approach.
• Collaborate with the sales and marketing teams to support online campaigns and expand the customer pipeline.
• Maintain accurate records of customer interactions, project pipeline, and sales activities in CRM systems.
• Stay updated on product knowledge, industry trends, and competitor offerings.

Industry Experiences (Any one of these)

• Familiar with the Industrial Equipment manufacturers, Industrial Automation market or Factory Automation and Environment monitoring, Transportation and Surveillance.
• Familiar with the Applied and Embedded Computing markets e.g. Equipment makers, Smart Cities, Surveillance, Military, Edge Analytics, Retail and Logistics fields.

Requirements

• Candidate must possess Diploma/Bachelor's Degree, in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• At least 2 years of corporate sales experience in the Industrial PC, Embedded Computing and/or Industrial IoT. Strong technical aptitude and good business acumen.
• Self-motivated, analytical, team player and able to work independently
• Bilingual with good communication and presentation skills
• Engineers or individuals with good computer hardware knowledge who wish to go into sales field will be considered for Inside Sales Engineer.