Indoor Sales Specialist — Customer Focus & Quick Closings

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Benefits offered by this job

Lunch provided

AWS bonus

Job summary

MTC Consulting Pte. Ltd. is seeking an Indoor Sales Assistant to support walk-in customers with product knowledge and friendly service. You will handle inquiries via multiple channels, prepare quotations, and assist with order processing.

The role involves following up on payments, nurturing customer relationships and providing after-sales support to build loyalty. On-site work in Singapore with lunch provided and performance bonus opportunities.

Qualifications

• Customer service experience preferred.
• Excellent communication skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Assist and serve walk-in customers with high-quality service and product knowledge.
• Respond promptly to customer inquiries via email, WhatsApp, phone, fax and other channels.
• Process customer orders accurately and efficiently based on instructions.
• Prepare and present quotations clearly and follow up on outcomes.
• Follow up on payments and coordinate with finance to ensure timely collection.
• Maintain strong relationships with existing customers and identify opportunities to expand sales volume.
• Provide after-sales support to ensure customer satisfaction and foster long-term loyalty.

Job description

MTC Consulting Pte. Ltd. is seeking an Indoor Sales Assistant to support walk-in customers with product knowledge and friendly service. You will handle inquiries via multiple channels, prepare quotations, and assist with order processing.

The role involves following up on payments, nurturing customer relationships and providing after-sales support to build loyalty. On-site work in Singapore with lunch provided and performance bonus opportunities.