Indonesia Account Director: Client Growth & Leadership

emergent analytics pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Volt, the trading name of Emergent Analytics Pte Ltd, is seeking a senior client lead for Indonesian accounts. You will own the client relationship, protect the work, and keep the commercials healthy, with client conversations in Bahasa Indonesia and English.

You will bridge the client, creative team and production partners, lead a small account team, mentor managers, and help win new business, with opportunities to grow into broader leadership as Volt expands.

Qualifications

• Fluent Bahasa Indonesia and English, spoken and written.
• 6–8 years in account leadership at a creative, digital or integrated advertising agency.
• Track record handling large client portfolios and senior stakeholders, including marketing heads and C-suite.
• Real commercial skill: agency P&L, retainers, scopes, fees and contract negotiation.
• Experience leading and developing account teams.
• Bachelor's degree in business, marketing, communications or a related field, or equivalent professional experience.

Responsibilities

• Own day-to-day relationship with senior Indonesian client stakeholders in Bahasa and English.
• Turn client objectives into clear briefs and push the team to answer them with bold, well-made ideas.
• Run the account commercially: scopes, fees, retainers, forecasts and burn. Make sure out-of-scope work gets billed.
• Lead and mentor Account Managers and Senior Account Managers. Review their decks, proposals and deliverables before they go out.
• Work with creative, strategy and production, and with our specialist partners, to deliver on time and at the standard we promised.
• Lead quarterly business reviews and post-campaign reviews, and show the client what the work actually did.
• Find the next opportunity inside existing accounts, and help the founders with pitches and proposals.
• Bring AI production into client work where it makes it faster or better, and help clients understand why.
• Step in first when scope, timing or delivery goes wrong, and fix it calmly.

Skills

Bilingual Indonesian & English

Account leadership

Commercial acumen

Team leadership

Client relationship management

Education

Bachelor's degree in business/marketing/communications

Job description

Volt, the trading name of Emergent Analytics Pte Ltd, is seeking a senior client lead for Indonesian accounts. You will own the client relationship, protect the work, and keep the commercials healthy, with client conversations in Bahasa Indonesia and English.

You will bridge the client, creative team and production partners, lead a small account team, mentor managers, and help win new business, with opportunities to grow into broader leadership as Volt expands.