Inbound Warehouse Supervisor - Lead, Optimize & Deliver

JD.com Inc.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

JINGDONG Logistics is seeking a Warehouse Team Leader in Singapore to supervise a warehouse team across receiving, storage and outbound shipping. You will coordinate daily activities, ensure accurate order fulfillment and timely delivery, and work closely with transport partners to resolve issues and improve efficiency.

The role requires hands-on leadership, knowledge of warehouse operations and bilingual communication in Mandarin and English to liaise with internal teams and external partners.

Qualifications

• Strong knowledge of warehouse operations including receiving, inventory control, order fulfillment and shipping.
• Excellent problem-solving and decision-making skills with a proactive mindset for continuous improvement.
• Proficient in using computer systems and Microsoft Office applications.
• Fluency in Mandarin and English (speaking, reading, and writing) for effective communication.

Responsibilities

• Supervise and lead a team of warehouse staff by providing guidance, coaching and support to ensure a productive and cohesive working environment.
• Oversee the picking, inspection, storage and shipment of goods, ensuring accuracy and efficiency.
• Coordinate and prioritize daily work activities, including order picking, packing and shipping to meet customer requirements and deadlines.
• Communicate effectively with transporters to ensure timely and accurate delivery.
• Resolve shipment issues promptly and efficiently in collaboration with transport partners.
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency and customer satisfaction.

Skills

Warehouse operations

Problem-solving

Office software

Bilingual: Mandarin & English

Job description

JINGDONG Logistics is seeking a Warehouse Team Leader in Singapore to supervise a warehouse team across receiving, storage and outbound shipping. You will coordinate daily activities, ensure accurate order fulfillment and timely delivery, and work closely with transport partners to resolve issues and improve efficiency.

The role requires hands-on leadership, knowledge of warehouse operations and bilingual communication in Mandarin and English to liaise with internal teams and external partners.