Immigration Consultant / Executive

BAY EAST ADVISORY PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Bay East Advisory Pte. Ltd. is seeking a detail-oriented Immigration Consultant / Executive in Singapore to manage Singapore immigration and residency applications.

You will liaise with clients, gather required documents, and ensure cases are handled accurately, efficiently, and professionally. The role requires familiarity with Singapore immigration policies, strong client-service skills, and bilingual communication in English and Chinese.

Qualifications

• Diploma or Degree in Business, Law, Human Resources, or a related discipline.
• 1–3 years of relevant experience in immigration services or client servicing; senior level may require 3+ years.
• Familiarity with Singapore immigration policies; Global Investor Programme is an advantage.
• Strong attention to detail and accuracy when handling official applications.
• Good organizational and time-management skills with multiple deadlines.
• Strong written and verbal communication with clients.
• Able to handle confidential client information with discretion.
• Proficient in Microsoft Office and comfortable with online government portals.
• Proficiency in English and Chinese languages for Mandarin-speaking clients.

Responsibilities

• Manage and support preparation, review, and submission of Singapore immigration applications.
• Liaise with clients to collect information and supporting documents, and follow up on outstanding matters.
• Monitor application timelines, maintain case records, and provide updates to clients and internal stakeholders.
• Assist in preparing supporting documents and related correspondence.
• Stay updated on changes to Singapore immigration policies and guidelines.
• Maintain confidential client records, case files, and documentation.
• Coordinate with government agencies and external parties when required.
• Support senior management in client engagement and complex immigration matters.
• Perform other administrative and operational duties to support the team.

Skills

Attention to detail

Time management

Organizational skills

Written and verbal communication

Client servicing

Discretion

English

Chinese

Education

Diploma or degree in Business/Law/HR

Tools

Microsoft Office

Job description

Company Overview

Bay East Advisory Pte. Ltd. is a Singapore-based boutique immigration advisory firm providing professional immigration and residency solutions to high net-worth individuals, families, entrepreneurs, and businesses. We support clients throughout the application process, from eligibility assessment and documentation to submission and follow-up with the relevant authorities. We are committed to providing accurate, responsive, and client-focused advisory services.

Job Summary

We are looking for a detail-oriented and client-focused Immigration Consultant / Executive to manage Singapore immigration and residency applications, liaise with clients, and ensure cases are handled accurately, efficiently, and professionally.

Key Responsibilities

• Manage and support the preparation, review, and submission of Singapore immigration applications, ensuring accuracy, completeness, and compliance with requirements set by ICA and other relevant authorities.
• Liaise with clients to collect required information and supporting documents, review documentation for completeness and accuracy, and follow up on outstanding matters.
• Monitor application timelines and status, maintain accurate case records, and provide timely updates to clients and internal stakeholders.
• Assist in preparing supporting documents and other application-related correspondence.
• Stay updated on changes to Singapore immigration policies, procedures, documentation requirements, and government guidelines.
• Maintain accurate and confidential client records, case files, correspondence, and supporting documentation.
• Coordinate with relevant government agencies and other external parties where required.
• Support senior management in client engagement and managing complex immigration matters.
• Perform other administrative and operational duties as required to support the team.

Requirements

• Diploma or Degree in Business, Law, Human Resources, or a related discipline.
• 1 to 3 years of relevant experience in immigration services, professional services, client servicing, or administrative and case management functions. Entry-level with strong relevant capabilities may also be considered. For Senior-level, at least 3 years of relevant experience.
• Familiarity with Singapore immigration policies and processes such as Global Investor Programme would be an advantage.
• Strong attention to detail and commitment to accuracy, particularly when handling official applications and documentation.
• Good organizational and time-management skills, with the ability to manage multiple cases and deadlines concurrently.
• Strong written and verbal communication skills, with confidence in communicating professionally with clients.
• Able to handle confidential and sensitive client information with discretion.
• Proficient in Microsoft Office and comfortable working with online government portals and case management systems.
• Proficiency in both English and Chinese languages, as the role involves communicating effectively with Mandarin-speaking clients.