Immigration Consultant & Case Manager – Singapore

BAY EAST ADVISORY PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Bay East Advisory Pte. Ltd. is seeking a detail-oriented Immigration Consultant / Executive in Singapore to manage Singapore immigration and residency applications.

You will liaise with clients, gather required documents, and ensure cases are handled accurately, efficiently, and professionally. The role requires familiarity with Singapore immigration policies, strong client-service skills, and bilingual communication in English and Chinese.

Qualifications

• Diploma or Degree in Business, Law, Human Resources, or a related discipline.
• 1–3 years of relevant experience in immigration services or client servicing; senior level may require 3+ years.
• Familiarity with Singapore immigration policies; Global Investor Programme is an advantage.
• Strong attention to detail and accuracy when handling official applications.
• Good organizational and time-management skills with multiple deadlines.
• Strong written and verbal communication with clients.
• Able to handle confidential client information with discretion.
• Proficient in Microsoft Office and comfortable with online government portals.
• Proficiency in English and Chinese languages for Mandarin-speaking clients.

Responsibilities

• Manage and support preparation, review, and submission of Singapore immigration applications.
• Liaise with clients to collect information and supporting documents, and follow up on outstanding matters.
• Monitor application timelines, maintain case records, and provide updates to clients and internal stakeholders.
• Assist in preparing supporting documents and related correspondence.
• Stay updated on changes to Singapore immigration policies and guidelines.
• Maintain confidential client records, case files, and documentation.
• Coordinate with government agencies and external parties when required.
• Support senior management in client engagement and complex immigration matters.
• Perform other administrative and operational duties to support the team.

Skills

Attention to detail

Time management

Organizational skills

Written and verbal communication

Client servicing

Discretion

English

Chinese

Education

Diploma or degree in Business/Law/HR

Tools

Microsoft Office

Job description

Bay East Advisory Pte. Ltd. is seeking a detail-oriented Immigration Consultant / Executive in Singapore to manage Singapore immigration and residency applications.

You will liaise with clients, gather required documents, and ensure cases are handled accurately, efficiently, and professionally. The role requires familiarity with Singapore immigration policies, strong client-service skills, and bilingual communication in English and Chinese.