IKEA Tampines - Full-Time Sales Associate

Ikano Bank AB; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Ikano Bank AB in Singapore is seeking a Sales Associate who will ensure high customer satisfaction in the Home Furnishing department. Your role includes maintaining merchandising standards, maximizing sales, and providing exceptional service to customers.

The ideal candidate is passionate about home furnishing, possesses strong communication skills, and is physically fit to handle retail duties. The position requires working on rotating shifts, including weekends and public holidays. Apply before 28 February 2026.

Qualifications

• Customer-service oriented and passionate about driving business.
• Ability to analyze and adjust sales space capacities.
• Physically fit to handle physical work, including assembling furniture.

Responsibilities

• Ensure high levels of customer satisfaction by assessing needs.
• Maintain cleanliness and proper display of items in the department.
• Maximize sales by steering towards top-selling products.

Skills

Customer service orientation

Problem-solving

Strong communication skills

Team player

Ability to handle physical work

Job description

• Full-time

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job

Reporting to the Shopkeeper of the respective Home Furnishing department, the Sales Associate provides excellent sales service to ensure high levels of customer satisfaction, ensuring the IKEA basic merchandising standards are met to give customers a positive shopping experience.

Your assignment

• Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and best solution for their homes and any assistance when required;
• Ensuring the areas in your department is clean and tidy, with items properly displayed, priced and fully stocked following IKEA basic merchandising standards are in place at all times;
• Actively steering top selling and prioritized products to maximize sales, convey passion about IKEA products and actively learn about their features and benefits as you share this knowledge with customers and colleagues;
• To maximise sales whilst maintaining profitability by knowing and actively steering towards top-selling products and prioritising overstock/overtag items;
• Supporting the implementation of planned commercial activities of your department;
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.

Qualifications

Your profile

• You are customer-service oriented and passionate about driving business
• You are a problem-solver, independent worker and a strong team player
• You have strong communication and interpersonal skills
• You are physically fit to handle physical work, assemble furniture and standing during retail hours
• You have passion for Home furnishing and Life at home details.
• You are able to commit to working on rotating shift work, including on weekends and public holidays

Additional Information

Apply before 28 February 2026