ICT Support Assistant

FUTUREX TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Part time

Job summary

FUTUREX TECHNOLOGIES PTE. LTD. is seeking a versatile contractor to support ICT operations in our Singapore-based program.

The role spans device management, website/editor duties, event photography, and AV support for school activities, collaborating closely with the ICT Manager to ensure smooth day-to-day operations. You will handle inventory, e-Broadcast uploads, and Isomer Next platform publishing, plus capture events with a DSLR and perform light post-production editing.

Qualifications

• Diploma holder in a local polytechnic.
• ITE graduate (or Higher Nitec).
• Proficient in Microsoft Office applications.
• Proficient in Google Workspace and Gmail.
• Able to take photographs and videos using a DSLR camera.
• Basic knowledge of audio mixing consoles, wireless microphone setups, and HDMI projection systems.

Responsibilities

• Manage daily ICT resource scheduling using the Resource Booking System (RBS).
• Assist in loaning ICT devices to teachers and classes; verify borrowers and record transactions.
• Upload and publish content on Isomer Next platform; ensure timely, accurate publication.
• Provide photography and videography for school events; basic post-production editing.
• Upload e-Broadcast materials and ensure timely delivery; escalate technical issues as needed.
• Maintain ICT asset inventory; record serial numbers, tags, condition; report discrepancies.
• Provide ad-hoc AV support for events; set up sound systems, projectors and displays; test before use.

Skills

Microsoft Office

Google Workspace

DSLR photography

AV equipment knowledge

Education

Diploma polytechnic

ITE/Higher Nitec

Job description

Scope of Services

IT Device Management

Manage the daily scheduling of ICT resources usingthe school's Resource Booking System (RBS) and assist inmanaging the loan of school ICT devices (e.g., iPads) to teachers andclasses, working closely with the ICT Manager to ensure smooth day-to-dayoperations. This includes verifying the identity of borrowers,recording loan transactions via FormSG, and ensuring all devices are fullyaccounted for at all times.

Website Management (Editor Role)

Upload and publish school content includingannouncements, circulars, newsletters, and photo galleries onto the school'sofficial website using the Isomer Next platform. All materials must beaccurately uploaded, consistently formatted, and published in a timelymanner in accordance with the school's publishing schedule.

School Event Photography and Videography

Provide photography and videography coverage forassigned school events, capturing quality photos and videos in linewith the school's visual and branding guidelines. Responsibilities includebasic post-production editing (e.g., cropping and trimming), as well asorganising and archiving materials for school use.

e-Broadcast Management

Upload and disseminate e-Broadcast materials forinternal and external school communications, ensuring content isaccurately uploaded, appropriately scheduled, and sent in a timelymanner. You will verify successful broadcast delivery and promptly escalated any technical issues to the ICT Manager.

ICT Inventory Management

Assist in maintaining an accurate and up-to-dateinventory of school ICT assets, including iPads and AV accessories. Thisincludes recording details such as serial numbers, asset tags,condition, and custodian information. You will conduct periodic stock checksto reconcile inventory records against physical assets, and promptlyreport any discrepancies, missing items, or damage to the ICT Manager.

Assist with Audio-Visual (AV) Support

Provide ad-hoc AV setup and operational support forschool presentations and events. This includes the set-upand operation of sound systems, wireless microphones, projectors,and display screens. You are expected to ensure all AV equipment isproperly tested before use, and returned, stored, and accounted for uponconclusion of each event.

Qualification, Skill & Experience of theContractor’s Personnel

The Personnel shall minimally have the following qualifications and technical skills:

Qualifications(minimum one of the following)

• Diplomaholder in one of the local polytechnics; or
• ITEgraduate (or that of Higher Nitec)

TechnicalSkills (all are required)

• Proficientin Microsoft Office applications
• Proficientin Google Workspace and Gmail
• Ableto take photographs and videos using a DSLR camera
• Basicknowledge of audio mixing consoles, wireless microphone setups, and HDMIprojection systems