School ICT Support Staff (Choa Chu Kang)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking an adaptable ICT assistant to support school IT operations, manage ICT device loans, assist with website publishing on Isomer Next, and provide AV support for events.

The role also covers e-broadcast management, inventory of iPads and AV accessories, and post-production tasks. Candidates should have a polytechnic diploma or ITE/Higher Nitec and be proficient in MS Office and Google Workspace.

Qualifications

• Must possess a Diploma from a local polytechnic or be an ITE/Higher Nitec graduate.
• Proficiency in Microsoft Office and Google Workspace is required.

Responsibilities

• IT Device Management: schedule ICT resources and manage device loans with proper records.
• Website Management: publish announcements, circulars, newsletters and photo galleries on Isomer Next, no content creation.
• School Event Photography/Videography: cover events, perform basic post-production and archive materials.
• e-Broadcast Management: upload and schedule broadcast materials and handle delivery issues.
• ICT Inventory Management: maintain asset inventory with serial numbers and custodian info.
• Assist with Audio-Visual (AV) support: set up and operate sound systems, projectors and displays.

Skills

MS Office

Google Workspace

Photography & Videography

DSLR operation

AV setup

Education

Diploma (local polytechnic)

ITE/Higher Nitec

Tools

DSLR camera

Audio mixing consoles

HDMI projection systems

Job description

Job Scope

IT Device Management

• Manage the daily scheduling of ICT resources using the school's Resource Booking System (RBS) and assist in managing the loan of school ICT devices (e.g., iPads) to teachers and classes, working closely with the ICT Manager to ensure smooth day-to-day operations. This includes verifying the identity of borrowers, recording loan transactions via FormSG, and ensuring all devices are fully accounted for at all times.
• Liaise with the Mobile Device Management (MDM) vendor to facilitate basic software updates, verify that required learning applications are installed, and carry out routine device checks covering battery condition, screen integrity, and connectivity.

Website Management (Editor Role)*

• Upload and publish school content including announcements, circulars, newsletters, and photo galleries onto the school's official website using
  the Isomer Next platform.
• All materials must be accurately uploaded, consistently formatted, and published in a timely manner in accordance with the school's publishing schedule.
• Please note: All content is prepared by the Publications staff. This role is limited to content management and does not involve content creation.

School Event Photography and Videography

• Provide photography and videography coverage for assigned school events, capturing quality photos and videos in line with the school's visual and branding guidelines.
• Responsibilities include basic post-production editing (e.g., cropping and trimming), as well as organising and archiving materials for school use.
• All work must comply with the school's data management guidelines governing the use of student and staff images.

e-Broadcast Management

• Upload and disseminate e-Broadcast materials for internal and external school communications, ensuring content is accurately uploaded, appropriately scheduled, and sent in a timely manner.
• You will verify successful broadcast delivery and promptly elevate any technical issues to the ICT Manager.
• Please note: All content is prepared by the relevant teachers or staff. This role is limited to broadcast management and does not involve content creation.

ICT Inventory Management

• Assist in maintaining an accurate and up-to-date inventory of school ICT assets, including iPads and AV accessories.
• This includes recording details such as serial numbers, asset tags, condition, and custodian information.
• You will conduct periodic stock checks to reconcile inventory records against physical assets, and promptly report any discrepancies, missing items, or damage to the ICT Manager.

Assist with Audio-Visual (AV) Support

• Provide ad-hoc AV setup and operational support for school presentations and events.
• This includes the set-up and operation of sound systems, wireless microphones, projectors, and display screens.
• You are expected to ensure all AV equipment is properly tested before use, and returned, stored, and accounted for upon conclusion of each event.

Requirements

Qualifications (minimum one of the following)

• Diploma holder in one of the local polytechnics; or

• ITE graduate (or that of Higher Nitec)

Technical Skills (all are required)

• Proficient in Microsoft Office applications
• Proficient in Google Workspace and Gmail
• Able to take photographs and videos using a DSLR camera
• Basic knowledge of audio mixing consoles, wireless microphone setups, and HDMI projection systems

*The Personnel should also possess the following soft skills and preferably 1 year or more relevant experience in school or ICT related environment.

Soft Skills

• High attention to detail - particularly important for web publishing tasks
• Strong organisational skills
• Ability to work calmly under pressure during live school events

Working Hours

Mondays to Fridays: 7.00am to 4.00pm, inclusive of ½ hr lunch break

*Service not required on Saturdays, Sundays and gazetted public holidays

Contract Period:1 Jan 2027 to 31 Dec 2027 (Option to extend for another year from 1 Jan 2028 to 31 Dec 2028)

Location:Choa Chu Kang

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE